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Office Ally · 6 hours ago

Solutions Consultant

Lehi, UT

Full-time

Hybrid

Senior Level, Lead/Staff

$135K/yr - $155K/yr

10+ years exp

Office Ally is a healthcare technology company focused on simplifying healthcare administration. The Solutions Consultant will serve as the technical expert for the sales team, guiding customers through product solutions and ensuring successful client partnerships.

Health CareInformation TechnologyMedicalSoftware

Responsibilities

Serve as the primary technical resource for the sales team, providing expert knowledge of Office Ally's healthcare technology solutions

Engage in technical discovery sessions to fully understand customer needs, business challenges, and technical environments

Develop and present customized solution designs that address specific client workflows, integration requirements, and healthcare compliance concerns (e.g., HIPAA)

Translate complex technical concepts into clear, actionable recommendations for clients and internal teams

Act as the internal and external Subject Matter Expert (SME) on Office Ally products, staying up to date with industry trends, product updates, and regulatory changes

Provide in-depth product demonstrations, addressing technical questions and ensuring alignment with customer objectives

Offer strategic guidance on the best practices for integrating Office Ally solutions with existing healthcare systems (e.g., EHRs, billing software, clearinghouses)

Collaborate with the sales team to respond to RFPs (Requests for Proposals) and RFIs (Requests for Information), ensuring all technical aspects of the proposal are clearly addressed

Assist in building detailed solution proposals and provide input on pricing structures related to custom technical requirements

Conduct technical assessments and risk analysis for prospective clients, recommending implementation strategies that align with both business and technical goals

Partner with product management, engineering, and implementation teams to influence product development based on client feedback and market demands

Collaborate with marketing to develop technical sales collateral, white papers, and case studies that showcase the value of Office Ally's solutions

Act as the liaison between the client and internal teams during product launches and custom solution deployments, ensuring that technical specifications are met

Assist in creating sales enablement materials

Provide technical leadership during solution deployment, ensuring that clients are set up for long-term success with Office Ally's products

Offer ongoing technical consulting to clients post-sale, supporting adoption, expansion, and optimization of Office Ally solutions within their environment

Lead training sessions to ensure that both clients and internal teams understand the full capabilities of the solutions implemented

Stay informed of industry developments, healthcare technology trends, and regulatory changes that may impact product implementation or sales strategies

Continuously improve and refine sales strategies and technical consulting practices to align with evolving customer needs and industry standards

Qualification

Healthcare software expertiseTechnical consulting experienceHealthcare standards knowledgeAPI integrationData migrationTechnical troubleshootingProblem-solving skillsCommunicationPresentation skillsRelationship building