DreamWorks Technology - Systems Administrator, Operations jobs in United States
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DreamWorks Animation · 10 hours ago

DreamWorks Technology - Systems Administrator, Operations

DreamWorks Animation is looking for adventurous dreamers to join their team. The Systems Administrator in Operations will provide world-class support for the day-to-day operations of the studio, advocate for clients, and work closely with engineering departments to support infrastructure upgrades and changes.

AnimationFilmMedia and Entertainment
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Providing world-class support for the day to day operations of the studio and our initiatives
Advocating for our clients to other technology departments in support of DreamWorks
Working closely with the engineering departments on supporting the infrastructure upgrades and changes
Ensuring that all support incidents are triaged or resolved in a timely manner to minimize any loss of productivity
Serve as the main point of contact for end-user support incidents
Analyze issues and create solutions for HW and SW problems
Building, installing, maintaining and troubleshooting Linux, OSX and Windows desktops and laptops
Work with System Engineers and Architects on projects in support of studio initiatives
Run with small to medium size projects with the goals of achieving the stated objectives in a timely manner
Look for opportunities to provide continuous improvement to our processes and procedures
Manage all aspects of software license installations
Provide technical expertise and ownership of application debugging for most departments
Provide outstanding end-user support through phone call, ticketing system (Jira), and deskside visits
Create new tools to automate processes in an effort to increase departmental efficiencies
Set up and move systems as necessary
Analyze issues and create solutions for hardware and software problems
Participate in, and/or run preventative maintenance tasks
Assist in creating and maintaining documentation related to the support of the studio
Serve as an escalation point for other technology departments such as Asset Management and A/V
Create and manage user accounts

Qualification

UNIX/Linux supportWindows supportTroubleshooting skillsScripting languagesLAN/WAN configurationCustomer service skillsGoogle Suite supportTime managementDocumentation skills

Required

Minimum 3+ years experience supporting UNIX/Linux and/or Windows in an enterprise environment (SSH, rsync, Active Directory, Group Policies, File Sharing, Print Services)
Undergraduate degree or equivalent work experience
Strong customer service skills
Excellent troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Understanding of LAN/WAN configuration and concepts
Knowledge of common scripting languages such as (Bash, Python, PowerShell, Perl)

Preferred

Experience supporting Gmail and Google Suite
Experience in a production environment is highly desirable
Ability to successfully prioritize your objectives and manage your time
Ability to learn quickly and work in a fast-paced environment

Benefits

Medical, dental and vision insurance
401(k)
Paid leave
Tuition reimbursement
A variety of other discounts and perks

Company

DreamWorks Animation

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DreamWorks Animation SKG, Inc. engages in the development, production, and exploitation of animated films and associated characters

H1B Sponsorship

DreamWorks Animation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (5)
2022 (12)
2021 (13)
2020 (19)

Funding

Current Stage
Public Company
Total Funding
$15M
2016-04-28Acquired
2015-02-12Post Ipo Equity· $15M
2004-10-28IPO

Leadership Team

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Kate Swanborg
SVP, Technology Communications and Strategic Alliances
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Shabrayia Cleaver
Associate Producer / Producer (Feature/Short)
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Company data provided by crunchbase