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TikTok · 2 hours ago

Head of Civic & Information Integrity Policy - Trust and Safety

San Jose, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$182K/yr - $352K/yr

5+ years exp

TikTok is the leading destination for short-form mobile video, and they are seeking a Head of Civic & Information Integrity Policy to shape the platform's approach to misinformation and civic processes. This role involves developing enforceable policy frameworks, exercising independent judgment during high-stakes events, and collaborating with cross-functional teams to ensure effective policy implementation.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

Responsibilities

Set and evolve the platform's policy approach to misinformation, civic processes, and the broader information environment, grounding decisions in clear principles while accounting for real-world harm, free expression, and platform trust

Develop precise, enforceable policy frameworks and guidance that translate nuanced principles into rules that can be consistently applied across human moderation and automated enforcement systems

Exercise independent policy judgment during high-stakes civic moments and fast-moving information events, including making and defending difficult tradeoffs under uncertainty

Serve as the subject matter expert representative for our efforts in Civic & Information Integrity, in coordination with Legal, Public Policy, Comms, and Outreach & Partnerships, supporting external-facing work including regulatory engagement, transparency efforts, and public explanations of policy decisions

Partner with Operations and Policy Enforcement teams to continuously evaluate policy effectiveness, surface gaps or unintended consequences, and iterate frameworks

Partner with the policy and product teams responsible for interventions related to AI-generated content and inauthentic activity, ensuring misinformation risks are accounted for within their frameworks and decisions

Qualification

Misinformation expertisePolicy developmentCross-functional collaborationPolitical science degreeGovernment experienceSocial media policyAnalytical skillsCommunication skillsTeam managementProblem-solving