goop · 20 hours ago
Senior Director, Retail
Santa Monica, CA (Corp HQ)
Full-time
Hybrid
Director/Executive
$185K/yr - $215K/yr
12+ years expgoop is a lifestyle platform dedicated to exploration and curation, inviting women to embrace joy in various aspects of life. The Senior Director, Retail leads goop’s retail business, focusing on operational excellence and an elevated in-store experience while driving scalable and profitable operations.
E-CommerceFashionShoppingTravelWellness
Responsibilities
Own overall retail performance - optimizing sales, margin, and profitability through disciplined, data-driven decision-making
Own the retail customer experience - standardizing every touchpoint for customers so that their experience is consistently on-brand and on-par with their expectations
Lead and develop retail teams - setting clear expectations and accountability for culture, performance, customer experience, and sales results
Oversee retail operating systems and performance reporting that support consistent, seamless uptime for essential functions and real-time information visibility across all stores
Partner with finance and planning to align forecasts, budgets, and assortments with store-level performance
Drive standardization of systems and processes across stores to improve efficiency, training, clienteling, policy compliance, and sales productivity
Work cross-functionally with peers to deliver business strategies, operational systems, and marketing programs that support the unique needs of the retail stores while effectively laddering up to the brand and company goals and strategies
Set retail expansion goals and strategies - create pro forma templates, playbooks, and timelines for new store openings
Qualification
Required
12+ years of progressive retail leadership experience within fashion or lifestyle brands; luxury experience a plus
Proven ability to drive strong sales performance and sustained profitability across a multi-store business
Hands-on, strategic leadership skills that enable you to move seamlessly between big-picture priorities and day-to-day execution
Highly analytical with strong judgment, using data and insight to inform decisions and optimize performance
Demonstrated success developing leaders and building high-performing, accountable teams
Natural relationship-builder with strong presence, clear communication, and a collaborative leadership style
Benefits
Generous health benefits package, including fertility benefits and paid parental leave.
“goopcation” paid company summer break
Generous goop discounts
Special offers with brand partners
Access to custom lifestyle resources and events
A beautiful workspace in Santa Monica
Company
goop
Goop is a lifestyle brand providing digital content and commerce.
51-200 employees
H1B Sponsorship
goop has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$75MKey Investors
New Enterprise Associates
2019-01-01Series Unknown
2018-03-28Series C· $50M
2016-08-17Series B· $15M
Leadership Team
Gwyneth Paltrow
Founder & Chief Executive Officer
Recent News
The Hollywood Reporter
2025-11-05
Company data provided by crunchbase