Aventon · 6 hours ago
Dealer Development & Support Representative- Canada
Brea, California
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $58K/yrAventon is an electric bicycle company that is passionate about creating high-quality, stylish, and affordable ebikes. The Dealer Development & Support Representative is responsible for growing Aventon’s dealer network in Canada while ensuring existing partners receive exceptional support across sales, fulfillment, shipping, and warranty needs.
Industrial ManufacturingManufacturing
Responsibilities
Manage inbound and outbound dealer leads across bike shops, sporting goods retailers, and specialty retail channels
Conduct outbound prospecting via phone, email, and other outreach methods to identify and qualify high-potential partners
Present Aventon’s value proposition and convert qualified prospects into onboarded retail partners
Serve as the initial point of contact for prospective dealers and guide them through the early stages of the sales funnel
Support special projects related to dealer expansion, promotions, and territory growth initiatives
Build and maintain strong relationships with assigned dealer accounts
Support dealers through onboarding, ordering, returns, and warranty processes
Proactively engage dealers to understand needs, forecast demand, and drive reorder activity
Provide product knowledge and sales support to help dealers effectively merchandise and sell Aventon products
Partner with Field Sales Representatives to align on territories, account performance, and growth opportunities
Meet or exceed monthly, quarterly, and annual sales and performance targets
Track account performance and develop strategies to increase reorder volume and dealer engagement
Share dealer feedback with Sales Leadership to support process improvements and product planning
Enter dealer orders and monitor progress through fulfillment and delivery
Assist with shipping inquiries, delays, and logistics issues
Support warranty claims and product-related troubleshooting
Ensure timely, accurate, and professional communication across all dealer interactions
Qualification
Required
Experience in sales, retail, or customer service; business development experience
Strong verbal communication skills with comfort in frequent phone-based outreach
Strong written communication skills and attention to detail
Comfortable using CRM systems, spreadsheets, and standard business tools
Strong organizational skills with a proactive, problem-solving mindset
Ability to manage both outbound prospecting and ongoing account relationships
Preferred
Experience working with Zendesk or a comparable CRM/support tool
Knowledge of e-bikes, bicycles, or mobility products
Experience supporting retail partners, dealer networks, or B2B channels
Prior experience in a growing or high-volume sales environment
Company
Aventon
Aventon is a e-mobility company.
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Sequoia CapitalGaorong Capital
2022-12-05Series Unknown
2022-03-18Series Unknown
Leadership Team
Anthony Baw
Chief Operating Officer
M (Mark) Farias
Partner Experience Specialist
Recent News
2025-12-26
2025-11-20
2025-11-20
Company data provided by crunchbase