Front Desk Associate jobs in United States
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Art of Problem Solving · 9 hours ago

Front Desk Associate

AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. The Front Desk Associate will serve as the friendly face of AoPS Academy, managing customer inquiries and supporting campus operations to ensure a smooth experience for students and their families.

E-LearningEducationTraining
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Responsibilities

Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
Manage and respond to customer inquiries both by phone and email
Maintain multiple calendars, schedule meetings and ensure everything is up-to-date
Use internal database to generate reports and lists
Data entry
Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups
Organize and prepare classroom and office supplies
Supervise students between classes
Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area
Participate in occasional outreach/in-reach opportunities
Other duties as assigned

Qualification

Customer service experienceGoogle Workspace proficiencyOrganizational skillsVerbal communicationWritten communicationProblem-solvingTeam collaborationFlexibilityConfidentialityMotivation to learn

Required

Must have weekend availability
Strong organizational and computer skills
Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage
Establish and maintain positive, effective working relationships with students, parents, staff, and the general public
Ability to work both independently and collaboratively
Maintain flexibility to effectively solve problems under pressure
Administrative and/or customer service experience
Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.)
Motivated to learn new technologies
Maintain customer confidentiality
Excited about our mission of motivating high-performing students
Lift up to 25lbs

Preferred

Experience interacting with families and students (elementary through high school)

Benefits

Paid Sick Leave
401K retirement plan with company match
Employee discount on AoPS Academy classes, AoPS Online, and Beast Academy Online yearly subscriptions.

Company

Art of Problem Solving

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Art of Problem Solving is a company which produces books, classes, and other materials for outstanding math students.

Funding

Current Stage
Late Stage
Total Funding
$3.5M
2020-06-26Grant· $3.5M

Leadership Team

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Craig Doss MSHR
Senior Human Resources Business Partner
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Jenna Szuch
Senior Talent Acquisition Partner
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Company data provided by crunchbase