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Esri · 20 hours ago

Sr. Instructor

Denver, CO - Louisville

Full-time

Hybrid

Mid, Senior Level

$73K/yr - $109K/yr

5+ years exp

Esri is a leading company in GIS technology, seeking a Sr. Instructor to empower customers through innovative GIS software training. The role involves developing and delivering training programs, ensuring sustainable GIS workflows, and promoting the use of ArcGIS across various organizations.

3D TechnologyAnalyticsBig DataCivicTechData VisualizationInternet of ThingsMapping ServicesRemote SensingSoftware

Culture & Values

No H1B

Responsibilities

Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date

Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability

Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs

Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains

Qualification

ArcGIS DesktopArcGIS ProClassroom facilitationWeb-based meeting toolsTechnical writingListening skillsCollaboration skillsVerbal communicationWritten communication

Required

5+ years of professional experience leveraging Esri's software capabilities with an emphasis on ArcGIS Desktop and/or ArcGIS Pro, with 2 years of professional experience in classroom facilitation and instructional delivery

Ability to handle multiple responsibilities while prioritizing student needs

Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials

Proven ability to collaborate with multiple cross-functional teams

Excellent verbal and written communications skills

20% travel time within the year to support an average of 10-15 onsite customer training sessions per year

Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US

Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field

Preferred

Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field

Familiarity with web-based meeting tools

Completion of an Esri technical certification and facilitation certification

Demonstrated technical writing ability

Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements