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Tom Thumb Supermarket · 6 hours ago

Head Stocker

Grand Prairie, TX

Full-time

Onsite

Mid Level

Tom Thumb Supermarket is seeking a Head Stocker to enhance customer service and manage grocery operations. The role involves supervising staff, maintaining inventory, and ensuring product quality and compliance with company policies.

Consumer GoodsE-CommerceFood and BeverageRetail

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service

Assists customers by making product suggestions

Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction

Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed

Assists with planning nightly operations, monitoring production process following company procedures and profitability

Builds Grocery displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department

Implements effective promotional and seasonal displays. Assists with coordinating grocery sales promotions

Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly maintained

Ability to follow and maintain department standards and requirements

Monitors employee’ productivity

Specific knowledge of duties performed by all department employees. Including but not limited to Opening/Closing duties, Dairy and Frozen

Supervise, train and assign duties to department employees

Train employees in store policies, sales and record keeping procedures

Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Responsible for insuring proper code dating for all products within the department are being enforced

May assist with physical inventory taken every 6 months

Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product

Supervises the processing of all reclamation as well as maintains orderly and in stock conditions in back room and all Grocery Department areas

Controls shrink and cost

Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine

Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records

Accurately completes maintains and monitor daily log sheet, sales and labor and other required paperwork and logs

Ensures that proper temperature levels for product are maintained. Complies with retail labeling laws, federal and state regulations, Company and code dating policies

Qualification

Customer ServiceInventory ManagementSupervisionProduct KnowledgeSales TechniquesTeam TrainingSafety ProceduresRecord Keeping

Required

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service

Assists customers by making product suggestions

Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction

Answers and responds to incoming calls appropriately

Receive and appropriately resolves customer complaints and reports to Store Director as needed

Assists with planning nightly operations, monitoring production process following company procedures and profitability

Builds Grocery displays, rotates and discards outdated or spoiled product

Ensures cleanliness of work area and department

Implements effective promotional and seasonal displays

Assists with coordinating grocery sales promotions

Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly maintained

Ability to follow and maintain department standards and requirements

Monitors employee' productivity

Specific knowledge of duties performed by all department employees

Supervise, train and assign duties to department employees

Train employees in store policies, sales and record keeping procedures

Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Responsible for insuring proper code dating for all products within the department are being enforced

May assist with physical inventory taken every 6 months

Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives

Stocks and rotates product

Supervises the processing of all reclamation as well as maintains orderly and in stock conditions in back room and all Grocery Department areas

Controls shrink and cost

Implements correct product preparation techniques

Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine

Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product

Adheres to product temperature and storage guidelines and follows proper packaging techniques

Processes administrative paperwork and maintains accurate department records

Accurately completes maintains and monitor daily log sheet, sales and labor and other required paperwork and logs

Ensures that proper temperature levels for product are maintained

Complies with retail labeling laws, federal and state regulations, Company and code dating policies