ADP · 1 week ago
Sr SAP HR/HCM Configuration Consultant
United States
Full-time
Remote
Mid, Senior Level
3+ years expADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions. They are seeking a Sr SAP HR/HCM Configuration Consultant to provide post-live issue resolution, consulting services, and guidance on design and configuration of complex solutions.
Bookkeeping and PayrollConsultingHuman ResourcesOutsourcingPaymentsSoftware
Hiring Manager
Ruby G.
Responsibilities
Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation
Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests
Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex
Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering
Communicate effectively with ADP ancillary services. Liaise with Service Delivery Coordinators / Account Management. Attend client facing meetings as required
Assess Support Pack configuration. Modify subsequent configuration and testing activities arising out of support pack application
Identify, manage and test SAP Note application as an Advanced Correction
Create and send Customer messages to SAP to request support and corrections
Apply specialist knowledge in country and/or functional area to improve solution and services with a whole client approach
Provide mentoring support and guidance to other consultants on areas of expertise
Lead - develop, organize and lead team, including coaching, training, monitor and manage work activity. Resource planning and scheduling. Input into interview and selection process. Participate and provide input on developmental/performance activities of team
Performs other related duties as assigned
Qualification
Required
Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation
Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests
Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex
Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering
Communicate effectively with ADP ancillary services. Liaise with Service Delivery Coordinators / Account Management. Attend client facing meetings as required
Assess Support Pack configuration. Modify subsequent configuration and testing activities arising out of support pack application
Identify, manage and test SAP Note application as an Advanced Correction
Create and send Customer messages to SAP to request support and corrections
Apply specialist knowledge in country and/or functional area to improve solution and services with a whole client approach
Provide mentoring support and guidance to other consultants on areas of expertise
Lead - develop, organize and lead team, including coaching, training, monitor and manage work activity. Resource planning and scheduling. Input into interview and selection process. Participate and provide input on developmental/performance activities of team
Performs other related duties as assigned
SAP Payroll/HR application experience - including Enterprise/Personnel structure, payroll configuration, rules and schemas, International Leave, Postings to Finance, Understanding of Authorizations, Time Management Configuration
Excellent Understanding of Payroll Processing Methodology
Understanding of Employee Self Service/Portal
3-5 Years of Directly Related Experience
Preferred
Problem Resolution: ability to work systematically and logically to resolve problems, address opportunities and management situation at hand
Identify causes, relationships, implications and solutions
Demonstrate knowledge and application of key methodologies employed by Application Support Team
Business Consulting Skills - provide via professional manner and presentation with the ability to set, manage and satisfy customer expectations through personal involvement or delegation
Excellent verbal and written communication skills
Client Focused
Ability to Mentor and Guide other associates in area of expertise
Company
ADP
ADP provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes.
10001+ employees
H1B Sponsorship
ADP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (531)
2024 (386)
2023 (340)
2022 (523)
2021 (342)
2020 (353)
Funding
Current Stage
Public CompanyTotal Funding
$17.1B2025-06-27Post Ipo Debt· $7.05B
2025-05-06Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Carlos Rodriguez
President & Chief Executive Officer
Maria Black
President and CEO
Recent News
Business Wire
2025-12-17
MarketScreener
2025-12-17
2025-12-16
Company data provided by crunchbase