Summit Utilities, Inc. · 6 hours ago
Business Intelligence Analyst II
Fort Smith, AR
Full-time
Hybrid
Mid, Senior Level
5+ years expSummit Utilities, Inc. is a growing natural gas utility recognized for its excellence and innovation. The Business Intelligence Analyst II is responsible for converting business questions into actionable insights, driving clarity, and enabling strategic decision-making through data analysis and dashboard development.
Natural Resources
Responsibilities
Lead the design, build, and enhancement of dashboards, scorecards, and reports that anchor our enterprise KPI framework
Translate business problems into analytical questions and solution designs using strong business acumen and BI best practices
Build visualizations that adhere to corporate standards, leverage semantic models, and position leaders to take swift, informed action
Facilitate structured discovery sessions to extract true business needs, challenge assumptions, and shape clear requirements
Interpret business processes, system flows, and pain points to define KPIs, metrics, thresholds, and data definitions
Provide coaching to the business on leading vs. lagging indicators and dashboard consumption best practices
Perform analysis on complex datasets to identify trends, anomalies, risks, and improvement opportunities
Leverage exploratory techniques to answer ad-hoc questions, validate hypotheses, and guide decision-making
Stress-test data quality, completeness, and lineage issues and escalate effectively
Partner with the Data Engineering & Architecture team to ensure pipelines and models meet business logic and analytic use case needs
Validate the accuracy of semantic models, KPIs, and business rules and help mature certified data products
Partner with Operations, Finance, Customer Experience, Regulatory, IT, and other business units to ensure analytics meet strategic needs
Communicate complex data and insights to leadership in a clear and actionable way
Support training and user enablement efforts that build data literacy across the organization
Provide support for self-service users, ensuring they are aligned with BI standards and KPI definitions
Drive adoption of BI tools, dashboards, and the Analytics Center of Excellence framework
Adhere to BI governance processes including metadata documentation, version control, and dashboard lifecycle management
Identify reporting redundancies, streamline legacy assets, and coach requesters on high-value use cases
Contribute to the evolution of enterprise visualization standards and metric definitions
Qualification
Required
Bachelor's degree in Business, Data Analytics, Information Systems, Economics, Engineering, or related field—or equivalent experience
5+ years of hands-on experience in BI development, analytics, or data visualization roles
Strong proficiency in Power BI (or similar tools) including DAX, data modeling, and dashboard design
Demonstrated ability to translate business problems into analytic solutions and present insights to non-technical audiences
Experience working with relational databases, SQL, and complex data models
Proven ability to manage competing priorities, engage stakeholders, and deliver in a dynamic environment
Experience in utilities, energy, infrastructure, or regulated industries
Exposure to Microsoft Fabric or modern cloud analytics platforms
Background with KPI frameworks, performance management, or operational analytics
Familiarity with semantic modeling, certified data products, or data governance programs
Strong analytical and critical thinking skills, with the ability to interpret complex data and provide actionable insights
Excellent communication skills, both written and verbal, to effectively convey technical information to non-technical stakeholders
Advanced problem-solving abilities and a proactive approach to identifying and resolving data-related issues
High attention to detail and commitment to data accuracy and quality
Strong organizational skills with the ability to manage multiple tasks and prioritize work in a fast-paced environment
Demonstrated capacity for continuous learning and adaptation to new technologies and analytical methodologies
Ability to collaborate effectively with cross-functional teams and build strong working relationships with stakeholders
Self-motivation and a results-driven mindset, with a focus on delivering value to the business
Company
Summit Utilities, Inc.
Summit Utilities owns and operates several natural gas distribution.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kurt Adams
Chief Executive Officer & President
Scott Sanders
Executive Vice President and Chief Financial Officer
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