University of Minnesota · 12 hours ago
Education Abroad Program Manager
Minneapolis, MN
Full-time
Hybrid
Mid Level
$56K/yr - $63K/yr
4+ years expThe University of Minnesota is committed to creating a diverse workforce and is seeking an Education Abroad Program Manager to oversee faculty-led short-term education abroad courses. This role involves managing program logistics, promoting programs, advising students, and collaborating with various stakeholders to enhance the educational experience.
EducationHigher EducationUniversities
No H1B
Responsibilities
Manage a portfolio of education abroad programs, which includes the implementation of all overseas arrangements, course schedules and related logistics, student recruitment, admissions, advising, orientation, health and safety, and registration processes
Lead and coordinate systematic evaluation of programs, analyze student evaluations, interpret data and make recommendations for improving the quality of the educational and cultural experience for students
Assist program directors with recruiting faculty and preparing selected faculty to lead and teach short-term programs and collaborate with faculty on program development
Collaborate with multiple stakeholders (faculty, students, program providers, partner universities, program directors) to organize logistical arrangements, deliver related content, arrange program seminars, site visits, excursions and other details for faculty-led short-term programs as needed
Oversee and manage contract processing and purchase order submissions for faculty-led programs. Troubleshoot and problem solve contract issues in collaboration with the Office of General Counsel
Forecast, develop, and monitor budgets and manage revenue and expenses for program portfolio. Pay invoices for program expenses and develop reports for Program Director as needed for a portfolio of program budgets
Travel abroad to serve as staff leader supporting faculty-led program as needed in January, Spring Break or May sessions
Interpret and implement department and university policies and procedures in the development of education abroad programs, and while serving as staff leader
Develop and update communication plans and materials associated with education abroad programs including but not limited to promotional materials, program websites, presentations, and pre-departure messaging to multiple stakeholders
Represent CGI at school and university-wide promotional, prospective student and outreach events (e.g., Orientations, MBA Networking Events, Learning Abroad Fair, EAN), at professional conferences, with partner universities and program providers
Execute and participate in education abroad promotional activities and events designed to increase student participation on CGI programs
Contribute content to CGI social media sites, newsletters, year-in-review, and other publications
Maintain relations and serve as an effective liaison with Carlson School and U of M offices (MBA, MA-HRIR, Undergraduate Program, Learning Abroad Center, etc.) regarding program promotion, recruitment and development information
Advise a diverse array of University of Minnesota undergraduate and graduate students before, during, and after program participation on program selection, application, financial aid and scholarships, education abroad policies and procedures, and related administrative issues
Triage challenging and complex student situations and determine appropriate management and referral. Communicate with and involve Director of Education Abroad and program directors, Carlson School and University offices in final recommendations/solutions
Acquire and maintain basic familiarity with best practices in advising students with diverse identities (e.g. low socio-economic status, first generation, mental health, veteran status, disability, GLBTQ+)
Train education abroad advisers on program portfolio as relevant for CGI advising purposes
Collaborate on the on-going improvement of advising resources and streamline processes across advising centers (e.g. undergraduate and MBA) around the Carlson School and the University (e.g. Learning Abroad Center, OneStop, etc.)
Acquire and maintain familiarity with all education abroad programs offered by CGI and basic familiarity with Learning Abroad Center programs for advising purposes
Participate in review committees across the Education Abroad team as needed
Participate and actively contribute at all levels of department staff and team meetings
Provide support during international residency and welcome programs
Represent CGI and the Carlson School at selected local, national and international committee activities to promote the Carlson School and its programs
Lead and implement department projects, events, and initiatives as they arise and support as needed
Other duties as assigned
Qualification
Required
Bachelor's degree
A minimum of 4 years' experience in a relevant organization with responsibilities in program administration, advising, event planning, travel planning, and/or project management
An intercultural background as demonstrated through at least one year of living/working/studying in another cultural context
Demonstrated experience with equity, diversity, access and inclusion in a professional capacity
Fiscal management experience that includes managing multiple budgets
Experience reviewing proposals from vendors and negotiating contracts
Ability to travel internationally for 1-3 weeks at a time on CGI business
Ability to occasionally work alternate, flexible, and extended schedules to accommodate travel, time zone differences, and/or emergency response
Preferred
Experience administering education abroad programs
Demonstrated experience working effectively across hierarchies and power structures
Ability to work in a fast-paced environment and prioritize conflicting demands
Demonstrated diplomacy and discretion
Ability to work well with and adapt communication to a wide variety of stakeholders
Knowledge of theory and practice in areas such as student development, equity and diversity, experiential learning, and/or curriculum design
Familiarity with CQ, IDI and/or other intercultural assessment tools
Benefits
Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
Low-cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer-paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area
Company
University of Minnesota
University of Minnesota is an educational institution that offers master's and doctoral degrees in medicine, law, and engineering fields.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$97.08MKey Investors
American Academy of Orthopaedic SurgeonsNational Science FoundationU.S. Environmental Protection Agency
2023-12-01Grant· $0.03M
2023-05-04Grant· $20M
2023-04-13Grant· $10M
Leadership Team
Shane Stennes
Chief Sustainability Officer
Recent News
2025-12-17
2025-12-10
2025-12-01
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