Vail Systems · 8 hours ago
Payroll & Benefits Specialist
Greater Chicago Area
Full-time
Hybrid
Entry, Mid Level
$70K/yr - $88K/yr
2+ years expVail Systems is a company focused on enhancing voice interactions for better customer support experiences. They are seeking a Payroll and Benefits Specialist who will manage payroll processing and employee benefits programs, ensuring compliance with regulations and company policies.
Customer ServiceEnterpriseService Industry
Responsibilities
Responsible for the full multi-state payroll administration including but not limited to assuring accurate record of hourly pay, salaried, and PTO (Vacation, Sick, Floating, FMLA, Parental leaves)
Be the primary point of contact for all Payroll and Benefits interactions with employees
Ensure the onboarding and offboarding process for all types of employees (full-time, contract, internship), is accurate and up to date in the payroll and benefit systems and reviewing the benefit statements are accurate for payment
Analyze company policies and procedures and assist with developing documentation and policy implementation and administration
Manage payroll and benefit documentation and make annual, quarterly, or monthly updates based on changes to policies or employee base
Reviews monthly benefits invoices and prepares them for payment, maintains and files documentation, and creates ad hoc accounting reports
Maintain accurate employee records
Assist with audits and provide necessary documentation to auditors or relevant team members
Update HR systems and platforms with up-to-date salary, title, and other employee-related information
Takes an interest in continuous improvement including reviewing and recommending new HRIS systems
Manage the open enrollment process including supporting employees, setting up changes and functions in the payroll system, working with external vendors, and propose benefit changes with corresponding costs
Train team members on payroll processing and benefit administration to ensure sufficient backup support
Qualification
Required
A Bachelor's degree in Human Resources, Accounting, or other related field (or equivalent work experience)
2-4+ years of relevant work experience as a Payroll Specialist, Benefits Specialist, or similar role
Proficiency with a Payroll system such as UKG Ready, ADP, etc
In-depth knowledge of payroll processing, tax regulations, and benefits administration
Excellent verbal and written communication skills
Strong attention to detail
Ability to multi-task, remain organized and work both independently and with a team
Can manage ambiguity and maintain composure under pressure
Knowledge of basic accounting principles
Knowledge of relevant federal, state, and local payroll and benefit laws and regulations
Strong problem-solving skills and the ability to handle payroll and benefits-related inquiries efficiently
Strong computer skills including Microsoft Office Suite (Word, Excel and PowerPoint)
Experience and willingness to work with an HR team on various tasks, projects, and goals
Benefits
Multiple medical, dental, and vision plan options
Company-paid life insurance, short and long-term disability
401(k) savings plan with company match (50% on first 6% of employee contribution)
35 days total annual PTO
Annual Bonus Program
Paid maternity and paternity leave
Relocation allowance
Employee referral bonus
Gym membership
Technical and Professional Development stipend
Company
Vail Systems
Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
J
Jim Whiteley
CEO and Chairman
B
Beth McGinnis
VP
Recent News
2025-02-16
2025-02-16
2025-02-16
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