Mattress Firm · 8 hours ago
Senior Store Sales Manager
Rockaway, NJ
Full-time
Onsite
Mid, Senior Level
$95K/yr - $121K/yrMattress Firm is a company focused on helping people sleep well, and they are seeking a Senior Store Sales Manager to lead their vision and achieve sales performance goals. The role involves training and coaching store employees, ensuring exceptional customer experiences, and managing multiple store units to drive sales performance and KPI results.
E-CommerceRetail
No H1B
Responsibilities
Drive individual and team sales performance and KPIs
Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
Create an environment where customers always at the center and have an exceptional experience
Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
Assist in multi-store staffing, interviewing, and hiring qualified candidates
Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities
Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
Achieve or exceed individual store financial targets through effective execution and customer service at the store level
Ensure store execution of product merchandising, marketing, and POP standards
Ensure company policies, including appearance and functionality standards, and state regulations are followed
Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
Lift or move 50+ pounds
Qualification
Required
Bilingual Preferred - Spanish
Drive individual and team sales performance and KPIs
Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
Create an environment where customers always at the center and have an exceptional experience
Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
Assist in multi-store staffing, interviewing, and hiring qualified candidates
Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities
Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
Achieve or exceed individual store financial targets through effective execution and customer service at the store level
Ensure store execution of product merchandising, marketing, and POP standards
Ensure company policies, including appearance and functionality standards, and state regulations are followed
Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales
Lift or move 50+ pounds
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States
Benefits
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Company
Mattress Firm
Mattress focused on creating a unique shopping experience for the customer with a large selection of quality,
Founded in 1986
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-05-09Acquired
2011-11-18IPO
Leadership Team
Anne Dament
Chief Merchandising Officer
Recent News
2025-12-30
Home Textiles Today
2025-12-24
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