Ring Power Cat ยท 16 hours ago
Field Service Technician II - Generator
Midway, FL
Full-time
Onsite
Mid Level
3+ years expRing Power Corporation is one of the largest Cat dealers in the Southeastern United States, dedicated to customer service. The Field Service Technician II - Generator is responsible for diagnosing and repairing mechanical, electrical, and hydraulic issues on customer and company-owned equipment, while ensuring safety and efficiency in all work performed.
Energy
Responsibilities
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations
Wears proper personal protective equipment
Attends and successfully completes required technician training classes
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards
Inspects components to insure maximum parts are being reused to control repair costs
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed
Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow
Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations
Trains and/or mentors others in department
Performs other duties as assigned
Qualification
Required
High School diploma or GED
3-4 years of experience
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers
Valid Driver's License
Successfully completed all required training curriculum to be designated Service Field Tech II
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations
Wears proper personal protective equipment
Attends and successfully completes required technician training classes
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards
Inspects components to insure maximum parts are being reused to control repair costs
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed
Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow
Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations
Trains and/or mentors others in department
Performs other duties as assigned
Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources
Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace
Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood
Uses feedback to verify effective and accurate communication has occurred
Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication
Avoids surprises
Checks all appropriate sources in identifying the information needed for analysis and decision making
Uses skillful methods in obtaining high quality relevant information
Checks work to ensure accuracy and completeness
Compares observations or finished work to what is expected to find inconsistencies
Clearly documents sources, and organizes the information according to the research needs
Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions
Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits
Monitors budget usage and ensures critical costs are covered
Seeks ways to reduce costs
Takes appropriate action to resolve issues without requiring direction
Seeks out others involved in a situation to learn their perspectives
Makes difficult decisions in a timely manner
Is willing to make decisions in difficult or ambiguous situations, when time is critical
Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made
Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations
Remains focused, does not get bogged down in unnecessary detail
Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events
Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work
Adapts to changing business needs, conditions, and work responsibilities
Adapts approach, goals, and methods to achieve solutions and results in dynamic situations
Recovers quickly from setbacks, and finds alternative ways to reach goals or targets
Open to different and new ways of doing things; willing to modify one's preferred way of doing things
Demonstrated concern to be responsible, reliable, and trustworthy
Maintains commitments
Respects the confidentiality of information or concerns shared by others
Is honest and forthright with people
Takes personal responsibility for the quality and timeliness of work
Punctual, follows instructions, policies, and procedures
Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas
Obtains developmental opportunities proactively
Actively seeks and embraces growth opportunities
Preferred
Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs
Company
Ring Power Cat
Ring Power Cat is a caterpillar company dealer in machineries.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Jacksonville Business Journal
2024-01-20
Company data provided by crunchbase