Recruitment and Engagement Specialist jobs in United States
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Alliant International University · 3 hours ago

Recruitment and Engagement Specialist

Alliant International University is seeking a Recruitment and Engagement Specialist to manage admissions processes for nursing degree programs. The role involves recruiting prospective students, organizing events to showcase the programs, and collaborating with various departments to enhance the student experience.

Continuing EducationEdTechEducationHigher EducationUniversities

Responsibilities

Build and maintain relationships with prospective and continuing students, administration, campus stakeholders, and external community partners and professional organizations
Manage the admissions applications process, and coordinate prospective student communication between appropriate parties
Provide counseling and overall customer service to prospective students at all stages in the admissions process via telephone, e-mail, text, and campus visits
Respond to new inquiries in a timely manner and adhere to phone and email communication strategy for all prospective students
Demonstrate a thorough understanding of program knowledge by effectively communicating program offerings and details, across a range of degree programs, to prospective students
Maintain ongoing communication with applicants throughout the admissions process, tracking all communications using Salesforce and CampusNexus (CNS), when applicable
Support and contribute to a customer-centered environment that responds effectively to prospective students’ needs and ensures high-quality, timely service
Works collaboratively with marketing, admissions, partnership development, and academic leadership to support and contribute to strategies that drive lead generation
Organize and present program information at open houses, webinars, community college visits, graduation fairs, and outreach events with local businesses
Collect student and partner testimonials, quotes, and reviews during events and outreach; work with marketing to ensure content is authentic, diverse, and aligns with program messaging
Perform other related tasks, duties and responsibilities as required, assigned or directed

Qualification

Microsoft OfficeCustomer serviceCommunication skillsCARS databaseSales experienceMulticultural competencyInterpersonal skillsOrganizational skillsTeam playerAttention to detail

Required

Bachelor's Degree from an accredited four-year college or university
Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience
Proficient computer skills with Microsoft Office applications (especially, Word & Excel), CARS, CX integrated database or equivalent databases
Demonstrated ability to communicate effectively (both in writing and verbally) with a diverse student, faculty and community is essential
Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background
The position requires multi-tasking abilities, exceptional interpersonal/cross-cultural communication skills
A high degree of multicultural and international competency
The ability to organize and plan work, and the ability to complete tasks with accuracy and meet deadlines
Proven ability to work effectively as a team player
Highly motivated, focused and results oriented
Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times
Ability to manage multiple tasks according to required deadlines, and maintain composure under high stress conditions
Ability to be optimistic, positive and supportive in all interactions with others
High level of accuracy and attention to detail

Preferred

Master's degree preferred

Benefits

401K
Health Insurance
Dental Insurance
Vision Insurance
Health Care & Dependent Care Flexible Spending Accounts

Company

Alliant International University

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An inclusive world empowered by Alliant alumni.

Funding

Current Stage
Late Stage
Total Funding
$0.58M
Key Investors
Health Resources and Services Administration
2022-07-05Grant· $0.58M

Leadership Team

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Andy Vaughn
President and CEO
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Amy Kwiatkowski
COO / Sr. VP of Operations
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