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ERIEBANK · 3 hours ago

ERIEBANK, Universal Associate, Full Time

Erie,PA,US

Full-time

Onsite

New Grad, Entry Level

ERIEBANK is a financial institution seeking hardworking and self-motivated individuals for the role of Universal Associate. This position involves providing a specialized banking experience, recommending solutions for clients' needs, and ensuring compliance with bank policies.

BankingFinanceFinancial Services

Responsibilities

Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations

Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction

Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level

Follow all bank policies and operational procedures to ensure security and compliance

Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations

Qualification

Professional communicationDigital literacyCustomer serviceMathematical skillsProblem-solvingVolunteerismInnovationAccountabilityTeam collaborationLeadershipIntegrity

Required

A high school diploma or general education degree (GED) is required

Ability to read, comprehend, and interpret documents

Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization

Ability to communicate to clients directly and effectively

Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use

Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties

Ability to add, subtract, multiply, and divide in all units of measure

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to solve challenging problems involving several variables in a standardized situation

Ability to travel on occasion to all market areas and attend seminars or training sessions offsite