The Sales Factory · 14 hours ago
Account Manager - BDR Team
Florida, United States
Full-time
Hybrid
Mid, Senior Level
3+ years expThe Sales Factory is a Florida-based company focused on B2B outbound prospecting, aiming to set the gold standard in the industry. They are hiring an Account Manager who will manage a portfolio of existing client accounts while also coaching a small group of Business Development Representatives to ensure client satisfaction and performance outcomes.
B2BBusiness DevelopmentConsulting
Responsibilities
Manage a portfolio of existing clients as the primary day-to-day point of contact
Support onboarding and ramp-up of outbound programs in partnership with internal teams
Conduct regular client check-ins to review results, share insights, and recommend optimizations
Track key performance metrics and use data to guide conversations and decision-making
Identify opportunities for account expansion and renewal, partnering with Sales and Leadership on growth conversations
Ensure clients feel supported, informed, and confident in TSF as a long-term partner
Coach and support a small group of BDRs aligned to your client accounts
Provide ongoing feedback, performance guidance, and execution support
Help BDRs improve messaging, activity quality, and results through structured coaching
Monitor performance trends and escalate risks or issues as needed
Partner with Sales Leadership on performance improvement plans and development goals
Lead by example through strong organization, communication, and accountability
Qualification
Required
3–5 years of experience in account management, customer success, sales, or a related client-facing role
Prior experience coaching, mentoring, or leading others in a sales or outbound environment
Strong communication skills and comfort working directly with clients
Ability to balance client expectations with internal execution realities
Comfort working with metrics, dashboards, and performance data
Organized, accountable, and able to manage multiple priorities in a remote environment
Curious, coachable, and motivated to grow within a sales organization
Preferred
Experience with outbound sales, BDR teams, or sales enablement is strongly preferred
Company
The Sales Factory
The Sales Factory is an outsourced B2B business development solution provider.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Doucet
Co-Founder & CRO
Company data provided by crunchbase