Resource Bank (Louisiana) ยท 2 hours ago
Relationship Manager (CSR)
Metairie, LA
Full-time
Onsite
Mid, Senior Level
5+ years expResource Bank is a financial institution based in Louisiana, seeking a Relationship Manager. The role involves assisting customers with bank account openings, explaining banking services, and ensuring customer satisfaction by addressing inquiries and referring them to appropriate personnel.
AccountingBankingFinancial Services
Responsibilities
Inform customers of procedures for applying for services such as ATM or debit cards, direct deposit of checks and certificates of deposit
Obtain customer information needed for opening accounts or renting safe-deposit boxes
Answer customers' questions, and explain available services such as deposit accounts, Online banking, mobile banking, etc
Refer customers to appropriate bank personnel to meet their financial needs
Compile information about new accounts, enter account information into computers, and file related forms or other documents
Investigate and refer errors to appropriate bank personnel
Perform Personal Banker duties as needed
Assist in teller/vault audits when needed
All other duties assigned
Qualification
Required
High School Diploma (or GED or High School Equivalence Certificate)
5+ years of banking (branch) experience
at least 2 years of Relationship Manager (CSR) related experience
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Speaking - Talking to others to convey information effectively
Reading Comprehension - Understanding written sentences and paragraphs in work related documents
Mathematics - Using mathematics to solve problems
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
Oral Expression - The ability to communicate information and ideas in speaking so others will understand
Speech Clarity - The ability to speak clearly so others can understand you
Speech Recognition - The ability to identify and understand the speech of another person
Near Vision - The ability to see details at close range (within a few feet of the observer)
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong
Company
Resource Bank (Louisiana)
Headquartered in Covington, Louisiana, Resource Bank serves the community through ten branch locations within St.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lynn Kennedy
COO of Resource Bank
Jamie Gabourel
Chief Administrative Officer
Recent News
2025-11-25
Company data provided by crunchbase