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PolyNovo Limited · 12 hours ago

Collections Specialist

Carlsbad, California, United States

Full-time

Hybrid

Entry, Mid Level

$26/hr - $28/hr

2+ years exp

PolyNovo Limited is committed to improving patient outcomes through innovative surgical solutions. They are seeking a Collections Specialist to join the Finance team, responsible for managing accounts receivable and ensuring timely and accurate reporting.

Medical Device

Responsibilities

Send email notices for past due invoices over 30 days

Call customers for past due invoices over 60 days

Contact customers for ACH remittance confirmation

Handling customer inquiries regarding invoices and payments

Strengthen and grow relationships with customers by continuously communicating via phone and email regarding past due invoices

Resolve account discrepancies and disputes

Creation of summary aging reports in Excel as requested by the customer and internal staff

Provide detailed notes of each customer account that are past due

Provide weekly notes for customers that are over 60 days

Provide bi-monthly notes for customers that are over 30 days

Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared

Continue to update the AP contact master list

Work with the Sales Representatives on customer accounts

Resolve any issues

Apply outstanding credits

Help with releasing the daily invoices by checking each invoice entry in MYOB against the O&M report to ensure there are no variances before releasing the invoice

Make daily check deposits to the bank

Ensure collaborative relationships with PolyNovo team members and external stakeholders

Ensure all documentation is reviewed, current and quality system compliant

Comply with all company accounting and quality standards, procedures, and workplace health and safety requirements

Ensure all responsibilities are carried out in accordance with PolyNovo policies, procedures and protocols