Systems Admin Lead jobs in United States
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Camping World · 19 hours ago

Systems Admin Lead

Camping World is seeking a Systems Administrator Lead responsible for designing, implementing, and maintaining workflows within HappyFox to streamline user processes. The role involves managing support, documentation, and training resources while ensuring integration between HappyFox and Salesforce.

E-CommerceRetailShopping

Responsibilities

Build and maintain workflows in HappyFox to automate processes and guide users through desired steps
Create and manage Standard Operating Procedures (SOPs) and flowcharts to visualize current processes and strategize future improvements
Serve as the primary handler for all HappyFox support tickets submitted by users
Develop training tools and resources for new system enhancements and onboarding of new users
Create and maintain a comprehensive user knowledge base for 'how-to' guides and FAQs
Collaborate with the Salesforce team to synchronize HF and SF systems, enabling HF users to operate entirely within HF while providing SF users full visibility into HF activities and reporting
Stand up regional and exclusive locations on new instances of HappyFox, ensuring all current enhancements are deployed

Qualification

HappyFoxSalesforceWorkflow automationSystem administrationTrainingProblem-solvingCommunicationOrganizational skillsDocumentation

Required

Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
Proven experience in system administration and workflow automation
Strong knowledge of HappyFox and Salesforce platforms
Excellent problem-solving, communication, and organizational skills
Ability to create clear documentation and deliver effective training

Benefits

Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more
Access to dental & vision coverage

Company

Camping World

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Camping World is an American corporation specializing in selling parts and service for recreational vehicles and supplies for camping.

Funding

Current Stage
Public Company
Total Funding
$300M
2024-10-30Post Ipo Equity· $300M
2016-10-07IPO
2013-08-01Series Unknown

Leadership Team

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Marcus Lemonis
Chairman & CEO
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Lindsey Christen
Chief Administrative & Legal Officer, Secretary
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Company data provided by crunchbase