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First Community Credit Union · 1 month ago

Teller Team Lead - Grand Forks

Grand Forks, ND, USA

Full-time

Onsite

Mid Level

First Community Credit Union is the largest credit union in the region with over a billion dollars in assets, and they are seeking a Teller Team Lead to provide extraordinary personal service to their members. The role involves managing branch cash levels, developing member relationships, and overseeing department recruiting and training.

Financial ServicesInternetVenture Capital

Responsibilities

Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust

Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs

Responsible for branch cash levels to include ordering cash, following cash levels assigned, verifying cash received, filling teller cash orders, maintaining full vault security and balancing vault cash nightly

You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs

You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction

Responsible for department recruiting, staffing, training and development, timekeeping and performance managment