Warners' Stellian Appliance Co. Inc. · 14 hours ago
Building Trades Appliance Specialist - Commissioned Sales Associate
Edina, MN 55435, USA
Full-time
Hybrid
Senior Level
$100K/yr - $200K/yr
5+ years expWarners' Stellian Appliance Co. Inc. is a family-owned retail appliance specialist with over 70 years in the business. They are seeking a Building Trades Appliance Specialist to serve trade clients, build relationships, and drive sales through exceptional customer service and product knowledge.
ConsumerConsumer GoodsHome AppliancesRetail
Responsibilities
Use product knowledge to demonstrate features and benefits while assisting Building Trades customers in making informed decisions on their appliance purchase based on their needs and wants. Assist customers in qualifying their needs and demonstrating merchandise using the feature, advantage, benefit formula
Explain purchase, product protection plan, and financing options, including calculating costs and collecting payments
Meet or exceed minimum sales criteria established for the Building Trades Appliance Specialist role in sales, gross margins, and warranty, and maintains a clean book of business
Manage customers’ sales orders through to delivery or pick-up, keeping the customer, Building Trades Client, and Building Trades Account Specialist informed of the status and ensuring the pre-site checklist is completed and the client is ready for installation
Review all orders for accuracy and uphold company policies (re-stock, return trip fee, special order non-cancellable, etc.)
Weekly review reports and open sales orders to effectively manage book of business and accounts receivable
Mentor and help train sales team members on Building Trades accounts and best practices to help the entire team improve. Conduct a minimum of one mentor/shadow visit with a team member each month
Qualification
Required
5+ years of appliance sales experience with demonstrated success working with Building Trades customers
Weekend and evening availability for training or events
Extensive product and appliance installation knowledge
Ability to be professional and provide a high level of customer service in interaction with external and internal customers
Good attention to detail and accuracy in all aspects of work and documentation
Ability to make judgment calls in the moment to help customers while being fair to both the customer and the organization
Ability to work independently with minimal supervision
Ability to work on cross-functional teams
Ability to read, write, and understand English
Benefits
Appliance Discounts
Health, dental, vision and short-term disability benefits
401K plan with profit sharing
Company
Warners' Stellian Appliance Co. Inc.
Warners’ Stellian is the Midwest’s appliance specialist.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Gullickson
Chief Financial Officer
Brian Holicky
Chief Operating Officer
Company data provided by crunchbase