Campers Inn RV · 13 hours ago
Service and Parts Advisor*
Campers Inn RV of Collinsville Inc, Collinsville, IL, US
Full-time
Onsite
Entry Level
$18/hr - $20/hr
1+ years expCampers Inn RV is the Nation’s Largest Family-Operated RV Dealership, and they are looking for a Service and Parts Advisor. This role involves working with customers to schedule service work, communicating additional service needs, and ensuring the correct parts and accessories are in stock.
AutomotiveLogistics
Responsibilities
Identifies RV problems and services by listening to customer’s description of symptoms
Assist Sales Staff in providing accessories
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develops estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles
Prepares repair orders (RO) and dispatches incoming parts to technicians
Handles customer complaints and maintains high customer satisfaction standards
Periodically checks on the progress of the vehicle during servicing and contacts the customer as needed to keep them up to date with their RV’s status
Takes daily cycle counts and tracks all parts inventory
Receives all incoming parts
Qualification
Required
High school diploma or equivalent is required
A minimum of one year's RV service experience preferred
Demonstrated excellent oral and written communications skills, along with excellent interpersonal skills
Ability to work flexible hours, as required is essential. Hours may include, evenings, and weekends
Ability to multitask in a fast-paced environment
Reliable and strong work ethic
Commitment to superior customer service
Ability to work independently as well as on a team
Self-motivated and able to work under minimal supervision
Ability to use a computer and other office equipment
Proficient with MS Office
Knowledge or ability to learn company systems applications, including Motility Systems2K, and other software applicable
Ability to safely handle solvents and chemicals
Ability to move RVs of various sizes
Ability to organize various physical tasks through adjusting, climbing ladders, connecting, lifting, pulling, pushing, or bending
Ability to stand for long periods of time
Ability to reach above shoulders and lift a minimum of 50 pounds
Preferred
A minimum of one year's RV service experience preferred
Benefits
Ongoing career development opportunities
Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
Major Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Employee Assistance Program (EAP)
Paid Time Off
Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation
Company
Campers Inn RV
Campers Inn RV is a recreational facilities company offering recreational vehicles, accessories, and services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jeff Hirsch
Owner and CEO
B
Ben Hirsch
Chief Operating Officer
Recent News
MarketScreener
2025-09-17
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2025-09-17
2025-09-17
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