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Aventon · 2 hours ago

Dealer Development & Support Representative- Canada

Brea, CA

Full-time

Onsite

Entry, Mid Level

$48K/yr - $58K/yr

Aventon is an electric bicycle company that is passionate about creating high-quality, stylish, and affordable ebikes. The Dealer Development & Support Representative is responsible for growing Aventon’s dealer network while ensuring existing partners receive exceptional support across sales, fulfillment, shipping, and warranty needs.

Industrial ManufacturingManufacturing

Responsibilities

Manage inbound and outbound dealer leads across bike shops, sporting goods retailers, and specialty retail channels

Conduct outbound prospecting via phone, email, and other outreach methods to identify and qualify high-potential partners

Present Aventon’s value proposition and convert qualified prospects into onboarded retail partners

Serve as the initial point of contact for prospective dealers and guide them through the early stages of the sales funnel

Support special projects related to dealer expansion, promotions, and territory growth initiatives

Build and maintain strong relationships with assigned dealer accounts

Support dealers through onboarding, ordering, returns, and warranty processes

Proactively engage dealers to understand needs, forecast demand, and drive reorder activity

Provide product knowledge and sales support to help dealers effectively merchandise and sell Aventon products

Partner with Field Sales Representatives to align on territories, account performance, and growth opportunities

Meet or exceed monthly, quarterly, and annual sales and performance targets

Track account performance and develop strategies to increase reorder volume and dealer engagement

Share dealer feedback with Sales Leadership to support process improvements and product planning

Enter dealer orders and monitor progress through fulfillment and delivery

Assist with shipping inquiries, delays, and logistics issues

Support warranty claims and product-related troubleshooting

Ensure timely, accurate, and professional communication across all dealer interactions

Qualification

Sales experienceBusiness developmentCRM proficiencyRetail partner supportE-bike knowledgeVerbal communicationWritten communicationOrganizational skillsProblem-solving mindset