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The Goodyear Tire & Rubber Company · 11 hours ago

Service Manager - Memphis, TN

Memphis, TN

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Goodyear Tire & Rubber Company is a leader in the service and retreading market with over 200 locations across the United States. They are seeking a Service Manager to oversee the service department, assist technicians, and ensure customer satisfaction at a Goodyear Commercial Tire & Service Center.

Automotive

No H1B

Responsibilities

Assist Center Manager in achieving sales, units, and profited budgeted objectives

Ensure proper service estimates are delivered to the customer

Quote tire prices accurately, including trade-ins

Complete work orders, PM checklists, and other paperwork effectively and efficiently

Responsible for efficiently processing billing

Control and protect the assets of the company by maintaining awareness of inventory levels

Provide "Service Excellence, Always" to meet the service goals of the location and needs of the customer

Assist the Center Manager with hiring, training, and managing associates

Train new and existing associates

Communicate specific work assignments and responsibilities to associates

Assist the Center Manager in ensuring proper staffing levels with qualified personnel

Assist associates in technical areas as needed

Facilitate effective communication throughout the center by working closely with the Center Manager

Operate the Service Department as an accident free/safe workplace

Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting