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Colony Brands, Inc. · 5 hours ago

Work from Home Inbound Customer Service (State of Georgia)

United States

Full-time

Remote

New Grad, Entry Level

$14/hr - $14/hr

Colony Brands, Inc. is seeking a Work at Home Inbound Customer Service Representative to join their team. The role involves maintaining positive customer relations by addressing product-related concerns, taking orders, and answering customer questions, all while working from home with flexible schedules.

ConsumerHealth Care

Responsibilities

Maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions

Qualification

Customer ServiceComputer KnowledgeMS Windows 11High Speed InternetKeyboard SkillsWired USB HeadsetWebcam UsageDual MonitorsExternal Mouse

Required

Candidates must be 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin

High level of computer knowledge to navigate through multiple systems and enter information using keyboard including function keys while speaking with customers on the phone

Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)

Processor: AMD 2.1GHZ or higher OR INTEL 1.8GHZ or higher, OR INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer

4GB RAM or installed memory

10GB of Free Hard Disk Space

Dedicated High Speed Internet: Internet Download Speed: 4.0 MBPS, Internet Upload Speed: 2.0 MBPS, Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)

Keyboard: Function Keys (F-Keys)

Wired USB Headset

Training Requirements (Mandatory): 1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST; 2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST; Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST