iPROMOTEu ยท 5 hours ago
Strategic Accounts Manager
iPROMOTEu is seeking an experienced Strategic Accounts Manager to drive growth within their most valuable client relationships. This role involves acting as a trusted advisor to key clients, managing complex programs, and collaborating cross-functionally to deliver innovative branded merchandise solutions.
AdvertisingConsumer ElectronicsMarketingPrinting
Responsibilities
Own and grow key accounts: Develop and execute account strategies to expand sales, increase client retention, and drive year-over-year growth
Act as a trusted partner: Understand client business objectives and translate them into creative promotional and merchandising solutions
Lead client presentations and proposals: Work with design, sourcing, and production teams to deliver compelling branded product campaigns and eCommerce solutions
Manage complex programs: Oversee timelines, budgets, and deliverables for local, regional, and national programs, ensuring quality and consistency across all touchpoints
Collaborate cross-functionally: Partner with internal teams including product sourcing, creative, marketing, logistics, ecommerce, and operations to deliver seamless client experiences
Analyze performance: Track key metrics, generate account reports, and provide insights that drive strategic decisions
Identify opportunities: Stay informed on trends in branded merchandise, retail, and marketing to proactively recommend new ideas and product categories
Qualification
Required
5+ years in account management or client services, ideally within the promotional products, branded merchandise, or marketing agency industry
Strong understanding of promotional product sourcing, decoration methods, kitting/fulfillment, and online company stores
Proven success in managing enterprise-level clients and building long-term partnerships
Exceptional organizational and multitasking abilities with keen attention to detail
Excellent presentation, negotiation, and interpersonal skills
Experience with CRM systems, order management platforms, online stores and Microsoft Office
Preferred
Bachelor's degree in Marketing, Business, or related field preferred
Benefits
Variable compensation component (bonus or commission plan) based on sales growth within assigned book of business
Competitive salary, commission, and benefits package