Arcadia Care · 5 hours ago
Marketing Liaison
Peoria, IL
Full-time
Onsite
Entry, Mid Level
2+ years expArcadia Care is seeking a Marketing Liaison responsible for building relationships with hospitals to generate patient referrals and admissions. The role involves managing hospital/community referrals and ensuring a seamless admission process to the skilled nursing facility.
Elder CareHealth CareNursing and Residential CareRehabilitationTherapeutics
Responsibilities
2 to 3 years of sales and/or marketing in healthcare; long-term care marketing experience preferred
Familiarity with the admissions process at a sub-acute, SNF or rehab facility
Experience with understanding insurances Medicare, Medicaid, and Managed care subacute guidelines
Must have the ability to establish good working relationships with social workers, nurses, Physicians, and case managers in assigned hospitals and other medical facilities as appropriate and indicated
Excellent organizational skills with a detail orientation towards documentation
Superior follow-up skills and ability to organize and prioritize numerous tasks
Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families
Computer experience and understanding of hospitals EHR system is preferred
Primary sales and marketing representative for managing hospital/community referrals and admissions
Develop strong relationships with case management personnel and identify new opportunities for alignment, partnering, and growth
Work with facility admission team to develop monthly plans and strategies to generate new business
Participate in monthly reports on sales activity, competitor/referral source changes in the marketplace and develop marketing plan
Assure that the admission process is seamless and positive, including but not limited to identifying all necessary device/equipment and immediate medical needs necessary to ensure a smooth transition to the facility
Communicate critical and/or strategic changes to hospital functions, relationships, programs, and opportunities
Qualification
Required
2 to 3 years of sales and/or marketing in healthcare
Familiarity with the admissions process at a sub-acute, SNF or rehab facility
Experience with understanding insurances Medicare, Medicaid, and Managed care subacute guidelines
Must have the ability to establish good working relationships with social workers, nurses, Physicians, and case managers in assigned hospitals and other medical facilities as appropriate and indicated
Excellent organizational skills with a detail orientation towards documentation
Superior follow-up skills and ability to organize and prioritize numerous tasks
Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families
Primary sales and marketing representative for managing hospital/community referrals and admissions
Develop strong relationships with case management personnel and identify new opportunities for alignment, partnering, and growth
Work with facility admission team to develop monthly plans and strategies to generate new business
Participate in monthly reports on sales activity, competitor/referral source changes in the marketplace and develop marketing plan
Assure that the admission process is seamless and positive, including but not limited to identifying all necessary device/equipment and immediate medical needs necessary to ensure a smooth transition to the facility
Communicate critical and/or strategic changes to hospital functions, relationships, programs, and opportunities
Must possess, as a minimum, a high school diploma or GED
Be knowledgeable with Microsoft Office (Outlook, Word, Excel)
Must have patience, tact, cheerful disposition, and enthusiasm, as well as must be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning
Preferred
long-term care marketing experience
Computer experience and understanding of hospitals EHR system
Benefits
Paid Vacations: Rolls over each year
Paid Sick Time
Paid Holidays
Daily, Weekly, Monthly Employee Appreciation Events
Birthday, Anniversary Celebrations
Health, Dental, Vision, 401K, and more available
Company Paid Life Insurance – at no cost to you
Free Employee Assistance Programs: Professional support & Guidance on Family, Money, Health, Legal Services and more
Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you!
Virtual Visits with Doctors 24/7, without setting up additional accounts or apps
Paid Break Time for Nursing Mothers
Time Off to Vote
Company
Arcadia Care
Arcadia Care provides nursing, physical therapy, and wound care services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
D
Dovid Seitler
Chief Executive Officer
Recent News
Chicago Tribune
2025-07-08
Company data provided by crunchbase