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Genesee Regional Bank · 2 hours ago

Electronic Banking Specialist

Rochester, NY 14618, USA

Full-time

Onsite

Mid Level

$26/hr - $30/hr

3+ years exp

Genesee Regional Bank is seeking an Electronic Banking Specialist to provide support for electronic banking products. The role involves managing wire transfers, ACH transactions, and treasury management customer setups while ensuring compliance with regulatory standards.

AssociationCommunitiesNon ProfitReal Estate

Growth Opportunities

Responsibilities

The Electronic Banking Specialist is responsible for providing support to both internal and external customers for the following electronic banking products: Foreign and domestic wire transfers; ACH Originations, filters, and returns; Positive Pay; Sweeps; Account Analysis; and Treasury Management customer setup & configuration

Review daily ACH reports: Invalid Prenotes, ACH Returns & Corrections, ACH Death Notifications Entries. Process all returns related to government benefits; Reclamations, DNE entries

Serve as the primary contact for employees with ACH questions and research; Assist branch personnel with proper forms for return of unauthorized or stopped ACH transactions

Process all requests for ACH company setup and maintenance, including temporary and permanent ACH limit increases

Complete ACH unauthorized item returns, breach of warranty claims in a timely manner

Complete daily Office of Foreign Assets Control (OFAC) review and certification for ACH (a.m. and p.m.)

Process all requests related to domestic and foreign wire company set ups, ensuring accurate setup and maintenance. Manage the modification of wire limits for companies, accounts, and users

Be the primary contact to assist Treasury Management Specialists with Cash Management/TM customer setups, training and troubleshooting

Assist Cash Management Specialists to develop/test TM feature functionality; open support cases, follow up/escalate with Service Providers as appropriate

Review and respond to treasury management messages and/or send it on to the appropriate department in a timely manner

Process all requests related to Positive Pay set-ups and maintenance, ensuring timely and accurate execution of customer reguests

Serve as the backup for setup and ongoing maintenance of sweep accounts, ensuring that all procedures align with company and regulatory standards

Serve as backup for operations staff and assist in daily Operations task completion

Serve as a backup to the Electronic Banking Specialist II to prepare required documents for annual internal\external audits, regulatory exams, and risk assessments

Active participation in demonstrating the behaviors outlined in the GRB Experience

Other duties as assigned

Qualification

ACH processingWire transfersTreasury ManagementClient communicationAttention to detailPC literacyInterpersonal skillsProblem-solving

Required

Associate degree required, preferably in business-related discipline

Minimum of 3 years' banking experience, preferably in banking operations, or the equivalent combination of education and experience

Provide remarkable client service

Lead by identifying current or potential problems, take ownership and see them through to resolution

Possess strong interpersonal skills including the ability to proactively communicate with and help others, within and across departments

Ability to seek and incorporate feedback on your performance from management, coworkers, and clients

Demonstrated PC literacy

Expellant attention to detail

Preferred

Bachelor's degree preferred

Certification as an Accredited ACH Professional (AAP) is Individuals not possessing this accreditation at time of hire must become certified within two years