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Travel + Leisure Co. · 2 hours ago

Multi Functional Resort Associate: West Yellowstone

West Yellowstone, MT

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, and they are seeking a Multi-Functional Resort Associate. This role is responsible for various daily resort operations, ensuring all owners, guests, and associates receive exceptional service.

HospitalityTour OperatorTravel

Responsibilities

Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms

Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, mark, or carries linens

Inspects resort units, ensuring they are clean, functional, and sanitized for owners and guests

Report status of assignments and communicate readiness of units to Guest Services using property management system

Records, delegates and monitors Housekeeping and Maintenance activity using HotSOS or manual tracking

Maintains resort interior by dusting and polishing furniture, counters, mirrors, fixtures; washing floors, windows, counters, walls, and woodwork; sweeping, scrubbing and mopping floors; cleaning and vacuuming carpets; re-supplying restrooms and locker rooms with necessary paper products

Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors

Processes laundry to include loading, operating and unloading washers and dryers: responsible for washing all soiled linens, towels, napkins and tablecloths; and folding and ironing

Understand operation of washing machines and dryers

Wash and dry all dirty linens, towels, rags, etc., as directed by management

Clean dryer filter daily and maintain all equipment as trained

Operate iron as per standard and ensure that it is shut off at the end of day

Folds laundry and stocks shelves

Assist in preparing and stocking of housekeeping carts

Qualification

Customer ServiceOrganizational SkillsBasic Computer SkillsMicrosoft OfficeMulti-taskingPeople OrientedCommunicationProblem SolvingDetail Oriented

Required

Organizational Skills

Excellent communication skills

Acquires job skills and learns company policies and procedures to complete routine tasks

Ability to read and comprehend routine instructions, short correspondence and memos

Ability to give high priority to customer service

Ability to solve problems with a minimum of supervision

Ability to read, write and understand English

Basic office skills helpful including basic math, proper cash handling procedures

Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff

Ability to multi-task and work in a fast paced environment

Must be people oriented and able to work independently or with others as needed

Must be detail oriented

Basic computer skills

Ability to use basic office equipment including Fax, copier, printers

Microsoft Office: Word, excel, outlook

Key systems

No previous experience is required

Experience equivalent to the education requirement may be accepted in lieu of the education requirement

Benefits

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Company

Travel + Leisure Co.

Travel + Leisure Co., the world's leading vacation ownership and membership travel company, provides more than six million vacations to travelers every year.

Founded in 2006

Orlando, Florida, USA

10001+ employees