Duke University · 2 hours ago
Administrative Director of Outreach - Clinical Labs
Durham, NC, US, 27710
Full-time
Onsite
Director/Executive
7+ years expDuke University Health System is committed to compassionate care and innovation in healthcare. The Administrative Director of Outreach will manage the outreach service line for Duke Pathology and Clinical Laboratories, focusing on financial performance, quality of care, and service line development.
EdTechEducationHigher EducationUniversities
Responsibilities
Ensure appropriate bottom line targets are developed and met relative to financial performance through revenue enhancement and cost containment, including but not limited to, maintenance of current volumes and active pursuit of new service offerings to increase volume, involvement in third party negotiations, attention to variable expenses, capital purchases and development of outcomes management; recommend financial targets and prepare budgets; monitor financial variances; recommend and implement corrective action
Ensure appropriate bottom line targets are developed and met relative to quality of care through the hospital's quality assurance program; assure development and implementation of outcomes management and associated performance targets, including but not limited to patient satisfaction surveys, physician relations and continuing education; monitor variances; recommend and implement corrective action
Monitor market conditions and costs; recommend price levels and packaging; work with marketing and communications functions to develop promotional programs; design, develop and recommend appropriate service line extensions; work with Health Systems representatives to develop and negotiate managed care contracts; work with Medical Staff Services to develop and enhance physician relations and recruiting where appropriate. Monitor market forces and internal conditions; develop and update the Business Plan; integrate goals of hospital into service lines. Coordinate with, and enhance, key partnerships to support service lines
Monitor level of resources utilized in service delivery and determine appropriateness of resource consumption in the service; enhance effectiveness and efficiency of as well as satisfaction with patient care delivery; develop recommendations on appropriate care, redesigning as necessary, and coordinate implementation
Identify and communicate service line needs; coordinate with clinical and non-clinical hospital departments to develop supplier contracts; participate in Service Line Performance Team
Supervise and coordinate work of designated employees, which could include departmental staff supporting business functions and may include divisional business management employees; manage personnel activities to meet University and departmental objectives in training, equal employment and pay, and wage and salary administration; advise on employment terms as appropriate
Perform other related duties incidental to the work described herein
Qualification
Required
Bachelor's degree required
Work requires seven years of progressive administrative experience, generally in a hospital, health care or similar service industry to become proficient in managing quality of care and financial performance over assigned hospital service line
A Master's degree in Hospital Administration, Business Administration or a related field may be substituted for experience on a 1:1 basis
Supervision
Budget Projections
Trend Analysis
Interviewing Skills
Personnel Practices
Accounting/Bookkeeping
Duke Payroll System
Office Procedures
Duke Accounting System
Billing/Collections
Insurance Claims
Correspondence
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Company
Duke University
Duke University is a private research university providing undergraduate and postgraduate education in medicine and other disciplines.
10001+ employees
H1B Sponsorship
Duke University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (274)
2024 (232)
2023 (202)
2022 (195)
2021 (148)
2020 (121)
Funding
Current Stage
Late StageTotal Funding
$71.15MKey Investors
North Carolina Biotechnology CenterUS Department of EnergyGlaucoma Research Foundation
2023-02-17Grant· $0.11M
2022-09-19Grant
2022-03-09Grant· $0.05M
Leadership Team
Barry Myers
Professor and Director
Dan Ariely
Professor
Recent News
2025-12-18
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