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Free People · 7 hours ago

Free People Product Flow Manager

SLC Metro Area

Full-time

Onsite

Entry, Mid Level

$23/hr - $23/hr

1+ years exp

Free People is a lifestyle brand that reflects a unique and artistic spirit, and they are seeking a Product Flow Manager to lead back of house operations. The role involves maintaining the flow of product from receipt to placement while supporting an engaging customer experience in the store.

ApparelBlogging PlatformsE-CommerceFashionInternetRetailShopping

Responsibilities

Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer

Actively participates as the manager-on-duty by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives

Delivers a seamless, multi-channel shopping experience through expertise in omni systems and applications to efficiently get the product to the floor and elevate customer engagements

Leads the stock-to-sales processes which includes receiving of shipment to meet productivity standard and brand expectations

Oversees organizational standards in back of house and exercises creative decision-making to impact organization and efficiency; facilitates the sharing of relevant information regarding shipment, restock, and back of house organization with the team

Demonstrates loss prevention awareness through assisting markdowns and transfers; actively supports the heavy workload prepping and executing inventory

Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities and IT issues

Assists in maintaining a visually compelling store that is well-loved by adhering to daily tasks; may oversee additional operational responsibilities with transfers, markdowns, and omni processes

Collaborates with key partners to effectively lead the shipment process including UPS/USPS deliveries and send sales; maintains a record for all receiving paperwork for store’s inventory integrity

Leads product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; understands how the merchant process impacts business and prioritizes product flow accordingly

Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Contributes to an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported

Communicates daily with the leadership team on supply needs, flow of shipment, support needs, shipping damages, and box count discrepancies

Provides insight related to the shipment trends and new receipts to Store Manager and Assistant Managers