PetVet Care Centers · 2 days ago
Veterinary Customer Service Representative (Part-Time, Weekends, Daytime)
Charlotte, NC
Part-time
Onsite
Entry Level
$14/hr - $18/hr
1+ years expPetVet Care Centers is dedicated to improving the lives of animals and people through exceptional care. They are seeking a Veterinary Client Service Representative to provide outstanding customer service, manage lobby flow, and support the hospital's administrative needs.
Health CareMedicalPet
Responsibilities
Provides excellent customer service in-person, over the phone, and during high-stress situations
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
Handles basic medical emergencies for pets and owners, ensuring safety and well-being
Assists with medication pickups, inquiries, and provides information about services and products
Inputs and manages data in practice management software, including billing and accounts
Assists with retail sales, weighing pets, processing faxes, and maintaining records
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Qualification
Required
1 year of relevant experience in a customer service setting
Preferred
2 years of experience in a veterinary setting
Benefits
Local autonomy with national support
Career mobility and development opportunities
A collaborative, inclusive environment where your wellbeing comes first
Company
PetVet Care Centers
PetVet Care Centers is an operator of specialty and general practice animal hospitals in the United States.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$675MKey Investors
Golub Capital
2017-12-27Acquired
2017-06-13Debt Financing· $675M
Leadership Team
Tony DiPippa
Chief Financial Officer
Anthony Loomis
Chief Medical Officer
Recent News
2025-03-04
Company data provided by crunchbase