Barnes & Noble College · 19 hours ago
Department Manager (DM)-Textbooks
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. The Department Manager will oversee store operations, ensure outstanding customer service, and maintain departmental standards while collaborating with the management team.
Retail
Responsibilities
Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager and the management team
Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation
Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions
Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary
Maintain an appealing sales floor—tag, shelf, arrange, clean, and organize product or space within the store
Assist with processing sales transactions involving cash, credit, or financial aid payments as needed
Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store
Qualification
Required
High school diploma/GED required
Outstanding customer service skills to match customers to products that meet their needs
Basic reading, writing and accounting skills required
Excellent customer service and communication skills needed
Strong interpersonal, communication, and problem solving skills
Ability to work a flexible schedule including evenings, weekends, and holidays
Preferred
2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program
Company
Barnes & Noble College
Barnes & Noble College, the flagship business of Barnes & Noble Education, acts as more than just a vendor on the 751 campus.
Funding
Current Stage
Late StageLeadership Team
Recent News
Barnes & Noble Education, Inc
2025-09-30
2025-09-30
Barnes & Noble Education, Inc
2025-09-19
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