Apply on Employer Site

Orlando Health · 14 hours ago

Care Management Technician

Orlando, FL

Full-time

Onsite

Entry Level

2+ years exp

Orlando Health is a healthcare provider focused on patient care, and they are seeking a Care Management Technician to support the care management team. The role involves educating patients and families, arranging resources, and assisting with administrative functions to ensure smooth transitions for patients in care management.

Health CareHospitalMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Educates patients/families on the roles of the care management team, bridging communications with the other members of health care team, and ensuring timely transitions to the next level of care

Assists with the Care Management requests as needed:

Arranging nursing home returns

Contacting SNF’s, ALF’s, and Rehabilitation Centers to refer to and ascertain bed availability

Identifying availability of community resources

Enrolling patients in patient assistance programs

Referring to community agencies

Arranging patient transportation

Obtaining authorization numbers from payors

Obtaining appropriate contact name, contact number and/or fax number of payor

Arranging for resources to facilitate durable medical equipment

Assists in issuing the Important Message from Medicare (IMM) letters to include patients’ rights/ responsibilities

Assist in issuing the Observation notification to include the Medicare Outpatient Observation Notice (MOON)

Assist in issuing Advance Beneficiary Notices (ABNs) and Hospital-Issued Notices of Noncoverage (HINNs) as appropriate for non-covered services

Assists in the overall office functions of:

Mail management, phone coverage, and safe office operations/ maintenance of office equipment including, but not limited to, phones, fax machines, copiers, printers, and computers

Maintenance of required files, statistics, and reports in a streamlined manner to ensure current accurate information is readily available to appropriate parties

Assists in maintaining the various databases and spreadsheets utilized by the department

Assists in scheduling meetings and coordinating arrangement for meetings

Assists in the suggestion, development and implementation of new processes to improve department efficiencies

Provides timekeeping support to the department via execution of departmental procedures and data entry into the corporate time management system

Qualification

Health-related experienceMicrosoft OfficePatient educationCommunication skillsData entry

Required

High school graduate or equivalent

Two (2) years' experience in working with customers and/or patients, to include one year in a health-related field

Working knowledge of Microsoft Office programs (Word, Excel, Outlook, PowerPoint)

Company

Orlando Health

Glassdoor3.9

Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks.

Founded in 1918

Orlando, Florida, USA

10001+ employees

https://www.orlandohealth.com/

H1B Sponsorship

Orlando Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (6)

2023 (2)

2022 (4)

2021 (3)

2020 (1)