Sitecore · 10 hours ago
Account Manager, Commercial (Central)
United States
Full-time
Remote
Senior Level
$150K/yr - $200K/yr
5+ years expSitecore is a leading company that elevates brands through digital connections with their customers. The Account Manager will manage and grow relationships with existing customers, acting as a trusted advisor and identifying opportunities for upselling and cross-selling to drive revenue growth.
AnalyticsContent MarketingCustomer ServiceE-CommerceEmail MarketingInternetSoftwareWeb Development
Responsibilities
Act as primary contact for designated accounts, fostering strong relationships across all levels
Understand each customer's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly
Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth
Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for exceptional client support
Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value
Monitor customer health and address issues promptly to ensure long-term partnerships
Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements
Qualification
Required
5+ years' of experience in software sales or SaaS environment
Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred
Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape
Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization
Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
Preferred
Experience presenting onsite to executive stakeholders and ability to showcase strong communication skills
Possess high empathy and excitement for what can be defined as digital customer experience
Tenacious, ambitious, self-starter, naturally curious, highly coachable, high emotional intelligence and self-aware
Company
Sitecore
Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management.
1001-5000 employees
H1B Sponsorship
Sitecore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (6)
2022 (2)
2021 (5)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
EQTTCV
2021-01-19Private Equity· $1.2B
2016-07-01Undisclosed
2016-04-01Acquired
Leadership Team
Eric Stine
Chief Executive Officer
Lars Nielsen
Co-Founder & Shareholder
Recent News
2025-11-10
Destination CRM
2025-11-07
Company data provided by crunchbase