Full Time Field Service Technician jobs in United States
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The Hillman Group · 3 hours ago

Full Time Field Service Technician

positionSan Leandro, CA
timeFull-time
remoteOnsite
seniorityEntry Level
money$60K/yr - $66K/yr
date1+ years exp

The Hillman Group is seeking a Full Time Field Service Technician for their Robotics and Digital Solutions Division in the California East Bay Area. The role involves servicing and maintaining kiosks, performing repairs, and optimizing machine performance in the assigned territory.

Consumer GoodsRetail

Responsibilities

Re-stock and perform routine service on kiosks as needed (determined by demand at the machine, or schedule)
Perform on-call repairs or adjustments to the machine when the machine goes out of order
New kiosk Installations or swap newer kiosks of machines in the local area
Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues
Keep track of inventory for re-stocking machines that are in Kiosk Tech’s possession
Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc

Qualification

Electromechanical repairTroubleshooting mechanical problemsRetail merchandisingField operationsCustomer serviceComputer literacyMicrosoft WordMicrosoft ExcelMicrosoft OutlookFluent English

Required

High School Diploma or GED
Experience with tools and troubleshooting mechanical problems
Ability to read, write and speak fluent English to include technical 'jargon'
Computer literacy, including knowledge of Microsoft Word, Microsoft Excel, and Outlook
Ability to always represent Hillman professionally
Ability to work weekends when required
Must have an excellent driving record with a valid driver's license
Must have reliable transportation with automobile insurance
Must have a reliable cell phone

Preferred

Background in electromechanical repair and maintenance
Prior experience in retail merchandising, field operations and customer service
A minimum of 1-3 years of experience in a similar profile

Benefits

Health, Dental, Life-, Short- and Long-term disability insurance
401k plan!
Wellness Program
Employee Stock Purchase Plan
Vacation/Paid Time Off/Sick Days/Floating Holidays

Company

The Hillman Group

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Hillman Solutions Corp.
dateFounded in 1964
location
Cincinnati, Ohio, USA
people-size1001-5000 employees
web-link
http://www.hillmangroup.com

Funding

Current Stage
Public Company
Total Funding
$575M
2023-02-28Post Ipo Secondary· $200M
2021-07-15Post Ipo Equity· $375M
2021-07-15IPO

Leadership Team

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Jon Michael Adinolfi
Chief Operating Officer
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Dominic Sierra
Human Resources Business Partner
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Recent News

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Hillman narrows FY25 revenue view to $1.535B-$1.575B from $1.495B-$1.575B
2025-08-05
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Hillman's board of directors approves $100 million Share Repurchase Program
2025-08-05
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Company data provided by crunchbase