PetVet Care Centers · 9 hours ago
Experienced Receptionist
PetVet Care Centers is dedicated to improving the lives of animals and people through exceptional care. The Experienced Receptionist will provide administrative and customer service support, ensuring a high-quality experience for clients and their pets.
Health CareMedicalPet
Responsibilities
Provides excellent customer service in-person, over the phone, and during high-stress situations
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
Handles basic medical emergencies for pets and owners, ensuring safety and well-being
Assists with medication pickups, inquiries, and provides information about services and products
Inputs and manages data in practice management software, including billing and accounts
Assists with retail sales, weighing pets, processing faxes, and maintaining records
Reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Qualification
Required
Must have at least 2 years in the veterinary field with STRONG triaging skills
Must be able to handle a busy workflow while remaining calm and professional
All receptionists are cross trained in the treatment area and must have restraining skills to assist the technicians and veterinarians
Preferred
ER or urgent care experience is preferred
Tech skills are preferred
Benefits
Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Company
PetVet Care Centers
PetVet Care Centers is an operator of specialty and general practice animal hospitals in the United States.
Funding
Current Stage
Late StageTotal Funding
$675MKey Investors
Golub Capital
2017-12-27Acquired
2017-06-13Debt Financing· $675M
Recent News
2025-03-04
Company data provided by crunchbase