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Anthropologie · 2 hours ago

Anthropologie Assistant Department Manager

New York, NY

Full-time

Onsite

Entry, Mid Level

$25/hr - $25/hr

1+ years exp

Anthropologie is a retail company focused on creating an engaging store environment. The Assistant Department Manager supports service, selling, and business operations while fostering community and team engagement.

BeautyEdiscoveryFashionLifestyleRetail

Responsibilities

Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program

Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued

Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community

Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives

Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team

Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities

Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues

Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns

Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives

Contributes to an inclusive work environment by actively listening to others and seeking different perspectives

Checks in with leadership to maintain communication and teamwork on completing store objectives

Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team

Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager