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Savers Bank · 1 hour ago

AVP Branch Manager

Auburn,MA,US

Full-time

Onsite

Mid, Senior Level

5+ years exp

Savers Bank is seeking an AVP, Branch Manager to serve as the face of the bank in the local business community. This high-impact leadership role focuses on driving business growth, deepening client relationships, and managing retail banking operations while actively engaging in community outreach and business development.

BankingFinancial Services

Responsibilities

Serve as the primary business development leader for the branch, dedicating approximately 50% of time outside the branch to sourcing new consumer and small business clients

Develop and execute branch-level growth plans to increase market share, loan and deposit growth, and fee income

Build and maintain strong relationships with business owners, real estate professionals, community leaders, and referral partners

Represent the bank at local networking events, chambers of commerce, and civic organizations to expand brand presence

Lead outbound calling, prospecting, and cross-sell initiatives within the branch

Partner with Commercial Lending, Retail Lending, and Investment Services to identify and refer high-value opportunities

Lead and manage day-to-day operations of the branch, ensuring alignment with the bank’s strategic goals and performance standards

Coach, mentor, and develop branch staff to meet expectations in service, sales, and compliance

Foster a culture of accountability, collaboration, and customer focus

Partner with executive leadership and support teams on staffing, performance management, and resource planning

Drive individual and branch-level performance by setting goals, tracking key metrics, and adjusting strategies as needed

Facilitate sales huddles, pipeline reviews, and ongoing coaching sessions

Analyze local market trends, competition, and customer needs to refine branch sales strategies

Provide regular branch performance updates and participate in business reviews with senior leadership

Ensure operational efficiency, consistency, and regulatory compliance within the branch

Maintain high standards in cash handling, audit readiness, loss prevention, and regulatory adherence (BSA/AML, KYC, etc.)

Identify operational or compliance risks and proactively implement corrective actions

Oversee branch staffing schedules, workflow management, and resource utilization

Qualification

Retail banking experienceBranch managementBusiness developmentCRM systems proficiencySales strategy executionCommunity engagementInterpersonal skillsPresentation skills