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Fertility & Surgical Associates of California · 7 hours ago

Financial Services Representative

Westlake Village, CA

Full-time

Onsite

Entry Level

2+ years exp

Fertility & Surgical Associates of California is seeking a Financial Services Representative to support patients during their family-building journeys. The role involves being the primary point of contact for patients, explaining insurance coverage and payment plans, and collaborating with medical staff to ensure a seamless experience.

Health CareMedical

Responsibilities

Be the Compassionate Voice: You'll be the primary point of contact for patients, spending your day demystifying the complex world of insurance coverage and payment plans. If you love connecting with people and explaining things clearly, you'll excel here

Master the Process: You’ll quickly become the expert in insurance verification and prior authorizations, ensuring treatments stay on track. You’ll use your organizational skills to remove financial hurdles

Drive Teamwork: You'll collaborate daily with doctors, nurses, and billing specialists. You're part of a dynamic team, ensuring everyone is on the same page for a seamless patient experience

Champion Integrity: You'll handle sensitive patient information, strictly adhering to HIPAA rules. Trust and privacy are everything here

Empower the Team: You’ll help train new colleagues and ensure our high standards of care never drop. Your reliability keeps the whole operation running smoothly