Account Manager, Enterprise (Central) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Sitecore · 18 hours ago

Account Manager, Enterprise (Central)

positionUnited States
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$195K/yr - $270K/yr
date8+ years exp

Sitecore is a leading provider of digital experience software, empowering brands to create personalized experiences. The Account Manager, Enterprise will act as the primary contact for designated accounts, fostering strong relationships and identifying opportunities for revenue growth while collaborating with internal teams.

AnalyticsContent MarketingCustomer ServiceE-CommerceEmail MarketingInternetSoftwareWeb Development

Responsibilities

Act as primary contact for designated accounts, fostering strong relationships across all levels
Understand each customer's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly
Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth
Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for exceptional client support
Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value
Monitor customer health and address issues promptly to ensure long-term partnerships
Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements

Qualification

Software sales experienceAccount management experienceDigital marketing conceptsContent management systemsCommunication skillsResults-oriented mindsetHigh emotional intelligence

Required

8+ years' of experience in software sales (full-cycle) or SaaS environment
Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred
Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape
Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization
Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Preferred

Experience presenting onsite to executive stakeholders and ability to showcase strong communication skills
Possess high empathy and excitement for what can be defined as digital customer experience
Tenacious, ambitious, self-starter, naturally curious, highly coachable, high emotional intelligence and self-aware
Ability to travel up to 30% of the time to meet with customers and attend onsite engagements as needed

Company

Sitecore

twittertwittertwitter
Glassdoor3.9
company-logo
Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management.
dateFounded in 2001
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
https://www.sitecore.com

Funding

Current Stage
Late Stage
Total Funding
$1.2B
Key Investors
EQTTCV
2021-01-19Private Equity· $1.2B
2016-07-01Undisclosed
2016-04-01Acquired

Leadership Team

leader-logo
Eric Stine
Chief Executive Officer
linkedin
leader-logo
Lars Nielsen
Co-Founder & Shareholder
linkedin

Recent News

PR Newswire
Vizient and Americaneagle.com Celebrate a 2025 Sitecore Digital Impact Award
2025-11-10
Destination CRM
Sitecore Launches Sitecore Studio
2025-11-07
Business Wire
Perficient Becomes First Partner to Invest in Sitecore XM Cloud with Gradial, Showcases AI-Driven Marketing Innovation at Sitecore Symposium
2025-11-05
Company data provided by crunchbase