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Hyatt Regency · 18 hours ago

Assistant Director of Operations

Washington, DC

Full-time

Onsite

Lead/Staff, Director/Executive

$94K/yr - $113K/yr

3+ years exp

Hyatt Regency Washington on Capitol Hill is seeking an Assistant Director of Operations to support the Director of Operations and Hotel Leadership Team in driving operational excellence and financial performance. The role involves overseeing hotel operations, leading productivity-focused initiatives, and fostering collaboration across departments while ensuring guest satisfaction and adherence to brand standards.

Hospitality

Responsibilities

Oversee Hotel operations, ensuring consistency with Hyatt brand standards, guest satisfaction, and financial objectives

Lead and support Project Olympia, by driving productivity, efficiency, and labor optimization while maintaining service excellence and colleague engagement

Review and interpret financial and operational reports; demonstrate strong numerical and analytical capability

Support cross-functional collaboration and alignment across departments to achieve hotel-wide goals

Actively lead through department leaders, empowering them while reinforcing accountability and performance expectations

Manage multiple priorities effectively in a dynamic hospitality environment

Model Hyatt leadership expectations by demonstrating care for guests and colleagues, clear communication, and professionalism

Coach, counsel, and develop department heads and managers to ensure strong performance, accountability, and continuous growth, while building a leadership pipeline aligned with organizational goals and future readiness

Execute additional operational responsibilities as assigned by the Director of Operations or Leadership Team