HomeWell Senior Care, Inc. · 6 hours ago
Home Care Staffing Coordinator
HomeWell Senior Care, Inc. is seeking a dedicated Home Care Scheduling Coordinator to join their expanding team. The role involves managing caregiver schedules, ensuring staff availability, and providing exceptional customer service to clients while supporting the mission to improve lives.
Health Care
Responsibilities
Schedule caregivers for hours of service on new clients and open hours/shifts on existing cases. Provide consistency in caregiver scheduling with clients
Ensuring sufficient staff availability at all times
Encouraging effective relationships among staff to build and maintain a cohesive, well-performing team and ensure high levels of employee satisfaction
Be a focal point of communication with caregivers and clients
Match the right caregivers to the right clients
Be responsible for the well-being of both the clients and the caregivers
Keep caregivers’ schedules full while fulfilling the requirements of client care plans
Assist with HR functions such as hiring/recruiting and orientation
Use a web-based scheduling application as the basis for all schedules
Keep a 'hot list' of all staff that can be placed immediately or used as a backup for all call-off situations
Fill open shifts and secure coverage for call-offs or changes in clients’ needs
Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
Qualification
Required
Strong problem-solving skills
A “people-person” who's able to remain pleasant and considerate under stress
Meticulous attention to detail- excellent written and verbal communication skills
Willingness to learn quickly and continually
Must be a good person and someone we want to hang out with (seriously)
Comfortable utilizing various technologies and computer programs
Proficient with computer use and software applications
Multi-tasker and customer service-oriented
Preferred
Prior experience scheduling in a private duty home care is preferred
Prior experience as an in-home caregiver is a major plus
ClearCare/Wellsky knowledge is a plus
Benefits
Paid time off
Training & development
Company
HomeWell Senior Care, Inc.
HomeWell understands the complexities of the aging process and is receptive to the emotional and physical demands placed on both our clients and Personal Assistants.