Assistant Shop Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Drybar · 6 hours ago

Assistant Shop Manager

Drybar is a company specializing in blowouts, and they are seeking an Assistant Shop Manager to oversee shop operations. This role involves assisting the Shop Manager with client experience, enforcing standards, managing daily business, and maintaining team morale.

E-CommerceInternetRetail

Responsibilities

Oversee shop operations
Assist the Shop Manager with leading the internal and external client experience
Uphold and enforce Drybar standards and policies
Manage the day-to-day business
Be responsible for the overall performance of the shop
Maintain positive team morale
Lead the shop's culture

Qualification

Cosmetology licenseCustomer service experienceLeadership skillsDigital marketingBookkeepingMindBody SoftwareCommunication skillsInterpersonal skillsProblem solvingProject management

Required

Valid cosmetology license in the state of Virginia
High school diploma
MINIMUM 1-year experience as a supervisor/manager in a customer service-centric environment (salon, retail, hospitality industry)
Proven record of providing over-the-top, amazing customer service
Strong verbal and written communication skills
Strong leadership skills focused on mentoring and motivating a highly-diverse team
High-level interpersonal skills - able to de-escalate tensions and navigate disagreements with composure to solve customer complaints professionally
Understands digital marketing, social media management, and retail sales strategies to drive business growth
Proficient in bookkeeping, financial management, budgeting, and general business principles
An excellent organizer and problem solver with strong project management skills
Able to effectively facilitate shop order and structure; implement all policies and procedures
Able to work flexible days and hours; including nights, weekends, and holidays

Preferred

Associate's or Bachelor's degree in Business Administration, Management, or a related field
MindBody Software experience

Benefits

Sign-on Bonus
Goals Achievement Bonuses
Opportunity For Advancement
Paid Time Off
Free Services

Company

Drybar

twittertwittertwitter
company-logo
Drybar is a retail chain exclusively for blow-drying hair for a reduced price compared to traditional salons.

Funding

Current Stage
Late Stage
Total Funding
$48.5M
Key Investors
SPK CapitalCastanea
2019-12-19Acquired
2016-06-27Private Equity
2014-06-27Series Unknown· $20M

Leadership Team

leader-logo
Cameron Webb
Founder + Creative Director
linkedin
Company data provided by crunchbase