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Sunrise Senior Living · 9 hours ago

Vice President of Clinical Operations

Virginia

Full-time

Onsite

Lead/Staff, Director/Executive

$178K/yr - $223K/yr

5+ years exp

Sunrise Senior Living is a recognized leader in senior living services, and they are seeking a Vice President of Clinical Operations. This role is responsible for overseeing skilled nursing operations, ensuring quality care and compliance with regulations, and providing leadership to regional teams.

Assisted LivingElder CareHealth CareMedicalNursing and Residential Care

Responsibilities

Responsible for Oversight of Operational and Clinical Care Delivery Operations

Provide strategic directions to Regional Leadership team who will support community Skilled Nursing Administrator to achieve organizational goals

Build relationships with internal and external business partners (e.g., Therapy, Pharmacy, Medical Directors) as needed to ensure business continuity

Oversee and support the regional team in preparing communities for surveys, audits, inspections, and implementing corrective action plans when necessary

Responsible for Regional QAPI meetings and ensuring the team is meeting State and Federal guidelines as required

Direct and supervise Sr. SNA and RDRC to oversee regional team members in the skilled nursing center

Implement and monitor systems that ensure consistent delivery of quality resident services

Oversee and implement staffing and scheduling patterns as needed to maintain continuity of resident care and regulatory compliance

Assess and monitor clinical settings for effective and safe resident-centered care

Facilitate effective communication between cross-functional teams and promote a team approach in the delivery of resident care

Support SNF leaders in identifying the ongoing needs of residents to maintain the highest quality standards for well-being

Ensure proper utilization of the Resident Care Plan by all team members

Oversee and facilitate relationships with Hospice, Therapy, and other providers

Participate in community awareness activities and community relationship development

Assist in counseling residents, families, or responsible parties during difficult transitional care periods

Strive for excellent quality care and service delivery as measured in the Quality Services Review (QSR) process and ensure timely corrective actions

Research, document, and review all incidents of abuse, neglect, and misappropriation of funds; develop and implement plans of correction as appropriate

Partner closely with the Sunrise Internal Audit Compliance Team

Work with RDRC and Sr. SNA to ensure Quality Improvement meetings occur at each community as required

Analyze Resident Care Standards of Care and Support Services to maintain quality resident care and clinical practice

Review, develop, and implement plans of correction for concerns identified by pharmacy consultants

Review and develop plans of correction with interdisciplinary teams to enhance quality of resident care

Monitor each resident’s medication and treatment profile and medication pass process to ensure accuracy and compliance

Review physician orders for accuracy and compliance at move-in and monthly thereafter

Oversee pharmacy relationships to ensure quality assurance

Ensure pharmacies follow state regulations for labeling, distribution, and identification of medications

Develop thorough knowledge of current and evolving federal and state/provincial regulations for resident care and services

Ensure community compliance with all state/provincial regulations pertaining to resident care and services

Review, develop, and implement plans of correction for issues identified by regulators

Complete and submit all monthly and quarterly reports in a timely manner

Follow through on mock survey processes

Assist in the presentation and value of Sunrise’s products and services for residents, families, team members, and referral sources

Understand and manage department budgets, including labor and expenses, and their impact on community financial performance

Review monthly financial statements and implement action plans to address deficiencies

Process and submit monthly expenses and budget data in accordance with Sunrise policies and internal controls

Oversee and coordinate with Sr. SNA and RDRC to achieve staffing efficiencies and cross-training

Understand internal costs associated with all Sunrise resident care programs

Manage the department, including recruiting, hiring, training, coaching, and discipline

Partner in the delivery and participation in Sunrise University training and self-study programs

Develop working knowledge of state regulations and ensure compliance through coaching and supervision

Achieve Team Member Engagement goals and lead Engagement Improvement Planning sessions

Complete staffing and scheduling according to operational and budgetary guidelines

Review timekeeping practices and payroll reports daily to ensure accuracy

Conduct timely performance appraisals with meaningful conversations

Hold team members accountable and document corrective actions when necessary

Attend regular meetings including Stand Up, Cross Over, Department Head, Town Hall, and Quality Improvement meetings

Stay current on professional developments through reading, conferences, and training

Maintain compliance in all required training to ensure Sunrise standards are met

Perform other duties as assigned

Qualification

Skilled Nursing AdministrationStateFederal RegulationsQuality AssuranceClinical Care DeliveryHealthcare AdministrationData AnalysisMedicare ProficiencyTeam LeadershipCoachingCommunicationProblem-SolvingOrganizational SkillsTime ManagementPresentation SkillsAdaptability

Required

Bachelor's degree in healthcare administration, Nursing, or Business Administration required; master's degree preferred

Minimum of 2–3 years regional experience overseeing multiple skilled nursing facilities

Minimum of 5–7 years' experience as a skilled nursing administrator or senior leader in long-term care

Proven experience managing multiple facilities

Strong understanding of state and federal SNF regulations

Knowledge of federal and state/provincial long-term care regulations

Proficiency in Medicare, MDS/RAI, and Care Plan processes

Ability to obtain and maintain Skilled Nursing Administrator licensure in applicable states

Ability to analyze data, identify trends, and implement improvement strategies

Willingness to travel extensively (60–80%)

Ability to respond to emergencies and work flexible hours

Ability to delegate assignments based on skills, roles, and interests

Strong written and verbal communication skills, including facilitation of small group presentations

Strong organizational and time management skills

Demonstrates sound judgment, problem-solving, and decision-making skills

Proficiency in Microsoft Office and Sunrise applications with ability to learn new systems

Preferred

Master's degree preferred

Benefits

Medical, Dental, Vision, Life, and Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount Program

Paid time off (PTO), sick time, and holiday pay

MyFlexPay offered to get paid within hours of a shift

Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

Some benefits have eligibility requirements