Client Service Representative | CSR jobs in United States
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Interim HealthCare Inc. · 7 hours ago

Client Service Representative | CSR

Interim HealthCare Inc. is a leading employer in the home care industry, dedicated to providing exceptional care and support to clients and employees alike. They are seeking a Client Service Representative who will assist in ensuring compliance with operational standards, schedule staff, and manage employee files while also providing hands-on caregiving as needed.

Health CareHome Health CareMedical

Responsibilities

Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
Schedule staff and improve the process of client scheduling for home care services
Document job orders, receive referrals and assist with staffing orders
Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
Verify client insurance and assist with office functions such as marketing, payroll, on-boarding, interviews and collections
Fill in as a caregiver as needed and provide training to care staff

Qualification

Home Care office experienceHealthcare experienceHome care standardsCommunication skillsOrganizational skillsMulti-taskingComputer software proficiencyAttention to detail

Required

High School Diploma or equivalent
Ability to pass a comprehensive criminal background check, TB & Drug screen
Reliable transportation, driver's license is preferred but not required
Reside within Santa Clara County, up to a 40-minute commute to Campbell, CA
Ability to work under pressure and multi-task required
Provide hands on caregiving services as needed
Ability to work outside of normal office hours as needed
Excellent oral and written communication skills with clinical and non-clinical staff
Strong organizational skills, attention to detail and computer software proficiency

Preferred

Home Care office experience highly desired
Minimum of 6 months experience in healthcare or a related industry preferred
Understanding of state and federal home care standards and regulations

Benefits

$24.00/Hour
Family-oriented culture that promotes work-life balance
Online training, growth and ability to earn CEUs
Tuition discounts through Rasmussen University
Generous PTO
Holiday Pay
Medical/Dental/Vision & 401(k) Benefits

Company

Interim HealthCare Inc.

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Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing.

Funding

Current Stage
Late Stage

Leadership Team

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Anthony Adinolfi, LNHA
CEO
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Iris Cognevich
CEO of Interim Healthcare of Louisiana
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Company data provided by crunchbase