Amazon · 6 hours ago
Senior Product Manager, Returns Optimization
Bellevue, Washington, USA
Full-time
Onsite
Mid, Senior Level
$124K/yr - $206K/yr
5+ years expAmazon is seeking a Senior Product Manager for their Worldwide Returns & ReCommerce team to lead the transformation of the returns supply chain. The role involves developing innovative solutions for customer returns, optimizing operations, and collaborating with various stakeholders to enhance the direct-to-disposition program.
Artificial Intelligence (AI)DeliveryE-CommerceRetail
Responsibilities
Develop and execute the strategy for onboarding new partners with innovative capabilities, configuring returns injections in the direct-to-disposition program
Design and implement total recovery optimized logic at return creation to route returns efficiently to their final disposition
Lead three-year planning and Operating Plan (OP) cycles, setting the overall strategy for direct-to-disposition expansion
Support worldwide parity by extending direct-to-disposition capabilities to European Union (EU) and emerging markets
Optimize sortation operations for the direct-to-disposition program, becoming the subject matter expert in evaluation and sidelining tools
Lead the creation of removals and accounting workflows for direct-to-disposition inventory
Partner with internal and external stakeholders to ensure Standard Operating Procedure (SOP) and contract adherence for smooth removals
Drive sortation topology and capacity planning, generating forecasts to expand the direct-to-disposition network
Analyze and report the profit and loss (P&L) impact of the direct-to-disposition initiative to senior leadership
Qualification
Required
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience owning technology products
Preferred
Master's degree or equivalent
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Experience in SQL
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-02
2026-01-01
2025-12-31
Company data provided by crunchbase