Crescendo · 20 hours ago
Business Development Representative (San Francisco)
Crescendo is a rapidly growing company transforming customer experience with Augmented AI. They are seeking a Business Development Representative to drive sales and create a pipeline by engaging with enterprise accounts and collaborating with sales and marketing teams.
Artificial Intelligence (AI)Customer ServiceOutsourcingSoftware
Responsibilities
Be the Spark: Prospect into enterprise accounts through cold outreach, social engagement, and event follow-up—introducing decision-makers to the power of Augmented AI
Qualify with Precision: Uncover customer pain points, assess fit, and line up discovery calls with AEs that set the stage for big wins
Build the Playbook: Collaborate with sales and marketing leaders to test new messaging, sharpen campaigns, and evolve Crescendo’s GTM strategies
Learn the Craft: Master our product, the CX/AI landscape, and how to talk outcomes that matter to executives
Own Your Impact: Track performance, iterate quickly, and always push for the next level of excellence
Qualification
Required
1+ year in sales, business development, or a customer-facing role (ideally SaaS/AI/CX)
Hustle + Curiosity: More importantly, you're hungry, resourceful, and coachable
Communicator Extraordinaire: You can craft messages that cut through the noise and spark genuine interest
Resilience: Rejection doesn't faze you—it fuels you
Team Player: You thrive in fast-moving environments where collaboration and adaptability are the name of the game
Builder Mentality: You want to help shape not just your career, but a category and a company
Benefits
Generous PTO + benefits (medical, dental, vision)
Hands-on mentorship, 1:1 coaching, and cross-functional development opportunities
Company
Crescendo
Crescendo offers a full-stack customer service platform combining the most advanced AI with a global service team.
Funding
Current Stage
Late StageTotal Funding
$50MKey Investors
General Catalyst
2024-10-02Series C· $50M
Recent News
2025-12-13
2025-10-29
Business Standard India
2025-10-28
Company data provided by crunchbase