Tailored Management · 21 hours ago
Operational Readiness Analyst
United States
Full-time
Remote
Senior Level
$51/hr - $51/hr
5+ years expTailored Management is seeking a detail-oriented Operational Readiness Analyst to join their Digital Transformation team. The successful candidate will create user-centric materials and collaborate with various departments to meet team objectives in a fast-paced, Agile environment.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Develop user guides, visual aids, and reference materials to enhance the digital user experience
Write clear, concise, and structured business work instructions and communication documents
Conduct analysis and discovery of existing documentation to identify gaps and improvement opportunities
Own the end-to-end process of creating new documentation—from concept through development to final approval
Collaborate with Product Owners and Scrum Masters to support the management of backlogs, prioritize tasks, and support sprint execution and planning
Demonstrate capability to facilitate stakeholder review meetings, fostering collaboration to ensure alignment in business communications and Service Reference documentation
Write and update user stories as they pertain to your work
Participate and engage in Program Increment Planning (PI Planning) and all Agile ceremonies
Coordinate with cross-functional teams to ensure alignment and successful outcomes
Reinforce a positive customer experience over deployment. Work with the Employer Digital ART, the Operational Readiness Team, and key Business Partners to operationalize key features and work
Identify issues and bottlenecks and propose actionable improvements
Qualification
Required
Minimum of 5 years of experience writing business documents such as reference documents, marketing materials, or similar. Think marketing-type materials. (big emphasis on marketing background, must have!)
Strong understanding of Agile delivery models; certification is a plus
Expert in Microsoft Word, PowerPoint, and Excel
Familiarity with using Copilot or other similar AI tools is a plus
Exceptional written and verbal communication skills
Comfortable showcasing your work, gaining feedback, and providing the final deliverable
Ability to review and analyze data as it relates to customer lists
Experience with managing tasks within an initiative or project
Proven ability to present deliverables, negotiate strategy and build trust with stakeholders
Self-motivated with excellent time management and multitasking abilities
Comfortable working in a dynamic, customer-driven environment
Adaptable to change and able to pivot quickly when priorities shift
Benefits
Paid weekly
Health, dental, and vision insurance available!
Company
Tailored Management
Tailored Management is a staffing and recruiting company that offers information technology staffing and recruitment services.
501-1000 employees
H1B Sponsorship
Tailored Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jeff Anderson
Managing Partner & Client Relations Executive
Savannah Deskins
Manager, Administration & Office of the CEO
Company data provided by crunchbase